Hospitality Associate

3 weeks ago


Cape Town, Western Cape, South Africa Totalstay Full time

About the Role:

We are seeking a skilled and detail-oriented individual to join our team as a Houseman at Totalstay.

Your primary responsibilities will involve:

  • Housekeeping Support: Assist housekeeping staff in ensuring all rooms and common areas are cleaned and maintained to the highest standards.
  • Execute daily tasks such as vacuuming, dusting, mopping, and replenishing amenities to contribute to a pristine and comfortable atmosphere for guests.

Public Areas Maintenance:

  • Monitor and maintain cleanliness in public spaces, including lobbies, hallways, and lounges.
  • Perform regular checks to ensure all equipment and facilities are in good working order.

Event Setup and Support:

  • Assist in setting up and tearing down event spaces for conferences, meetings, and other gatherings.
  • Collaborate with the events team to ensure spaces are prepared according to guest specifications.

Guest Assistance:

  • Respond promptly to guest requests for additional items, such as towels, toiletries, or special room setups.
  • Provide friendly and efficient service, contributing to a positive guest experience.

Waste Management:

  • Manage the disposal of waste and recyclables in an environmentally responsible manner.
  • Ensure trash receptacles are regularly emptied and maintained.

Linen Stock Inventory:

  • Take responsibility for maintaining an accurate inventory of linen stock.
  • Monitor and report on linen usage, anticipating restocking needs.
  • Coordinate with laundry services for sending and receiving linen, ensuring an adequate supply for daily operations.

Collaboration:

  • Work closely with the housekeeping, maintenance, and front desk teams to address any issues or concerns promptly.
  • Collaborate with colleagues to create a seamless and enjoyable experience for our guests.

Estimated Salary: $40,000 - $60,000 per year.

Totalstay is creating a better way for travelers to stay. We combine the best practices of top hotels with the flexibility and freedom of DIY travel. Our private collection of fully managed, hotel-grade vacation rentals offers everything a traveler wants from a hotel combined with the freedom, space, and individuality of a home.



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