Hospitality Services Associate

4 days ago


Cape Town, Western Cape, South Africa Neptune Full time

We are seeking an experienced and skilled Ward Hostess to join our team at Neptune. As a key member of our hospitality services team, you will be responsible for delivering exceptional customer service and ensuring that patients receive the highest level of care.

At Neptune, we pride ourselves on being a large contract catering company with a country-wide footprint and a reputation for excellence in the industry. We manage over 300 sites and employ more than 5,000 people, including dieticians, chefs, human capital specialists, and hygiene experts.

Our goal is to provide a wide range of catering and associated services to clients across all industries, tailored to their unique needs. We strive to maintain the highest standards of quality, safety, and compliance, underpinned by our strong ethical code.

The ideal candidate will have excellent communication skills, be able to work independently, and possess a high level of discretion when interacting with patients and staff. You will be expected to maintain confidentiality and adhere to our strict protocols and procedures.

This is a fantastic opportunity to join a dynamic and growing organization, where you will have the chance to develop your skills and career in a supportive and inclusive environment.

Key Responsibilities:

  • Deliver meals and beverages to wards, ensuring prompt and courteous service
  • Interact with patients, staff, and visitors in a professional and respectful manner
  • Maintain a clean and safe working environment, adhering to health and safety protocols
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • Minimum 2 years of experience as a Ward Hostess or in a similar role
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • High level of discretion and confidentiality
  • Basic knowledge of food safety and handling procedures

Salary: R120,000 - R150,000 per annum (dependent on experience)

Benefits: Competitive salary, comprehensive training and development opportunities, and a supportive work environment



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