Customer Support Specialist
2 months ago
Talent Sam is seeking a highly skilled Customer Support Specialist to join our fast-growing e-commerce startup. As a key member of our team, you will be responsible for providing top-notch support to our B2B customers, ensuring their resources are enhanced and their needs are met.
Key Responsibilities:
- Manage and deliver timely support via email and live chat, resolving inquiries and concerns efficiently.
- Provide comprehensive product support, assisting customers with inquiries on using our platform and troubleshooting.
- Engage with new leads and users as part of their onboarding process.
- Contribute to the Help Center by creating helpful articles and resources.
- Collaborate with the Development, Sales, and Marketing teams to deliver an exceptional customer experience.
Requirements:
- Exceptional English speaking and writing skills.
- Getting-things-done mindset, customer-first mentality with strong problem-solving skills and attention to detail.
- Proactive team player who can multi-task independently under pressure.
- Fast learner, tech orientation, comfortable working with digital tools.
- Excellent communication and problem-solving skills.
- Customer service/facing experience - a significant advantage.
- Experience in e-commerce/B2B - an advantage.
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Sandton, South Africa Merchants Full timeCUSTOMER SUPPORT SPECIALIST IN FINANCIAL SERVICES Client Relations Agent for Financial Solutions Position Overview: As a Customer Support Specialist, you will serve as a vital Brand Ambassador, acting as the initial point of contact for clients. We seek individuals who are genuinely interested in addressing customer concerns and providing answers,...
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Sandton, South Africa Merchants Full timeCUSTOMER SUPPORT SPECIALIST IN FINANCIAL SERVICES Financial Customer Care Representative Position Overview: As a Customer Support Specialist, you will serve as a key representative for our brand, acting as the initial point of contact for our clients. We seek individuals who are genuinely interested in addressing customer concerns and providing...
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IT Support Specialist
2 months ago
Sandton, South Africa Telebest Full timeJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Telebest. As an IT Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their computer systems and networks are running smoothly.Key Responsibilities:Install and configure computer hardware, software, systems,...
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IT Support Specialist
1 month ago
Sandton, South Africa IOCO Full timeIT Support SpecialistiOCO Infrastructure Services is a leading provider of innovative IT infrastructure solutions. We are seeking a highly skilled IT Support Specialist to join our team.Key Responsibilities:Provide technical support to clients via phone, email, and in-personTroubleshoot and resolve technical issues related to hardware, software, and network...
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Sales Support Specialist
3 weeks ago
Sandton, South Africa Motus Corporation Full timeMotus Corporation is seeking a Sales Support Specialist to advise customers and offer tailored solutions. To achieve this, you will receive comprehensive product training to inform you about various models, equipment, and options. You will learn to build and maintain customer relationships by providing an exceptional customer experience and be trained in...
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IT Support Specialist
2 weeks ago
Sandton, South Africa IOCO Full timeIT Support SpecialistiOCO Infrastructure Services is seeking an IT Support Specialist to join our IT support team. As an IT Support Specialist, your primary duties will include responding to user inquiries, troubleshooting problems, and resolving technical issues related to hardware, software, and network systems.Key Responsibilities:Efficiently log and...
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IT Support Specialist
2 days ago
Sandton, South Africa IOCO Full timeAbout the RoleAt iOCO Infrastructure Services, we are seeking a skilled IT Support Specialist to join our IT support team. As an IT Support Specialist, you will be responsible for responding to user inquiries, troubleshooting problems, and resolving technical issues related to hardware, software, and network systems.Key ResponsibilitiesEfficiently log and...
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IT Support Specialist
1 month ago
Sandton, South Africa AGC Recruitment Pty Ltd Full timeJob Title: IT Service Desk AnalystWe are seeking a highly skilled and motivated IT Service Desk Analyst to join our team at AGC Specialist Recruitment. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide high-level support to customers,...
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IT Support Specialist
2 weeks ago
Sandton, South Africa TalentCru Full timeJob SummaryTalentCru is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will provide exceptional support to our internal stakeholders and customers, resolving hardware, software, and networking issues in a timely and professional manner.Key ResponsibilitiesProvide 1st level technical support to...
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Technical IT Support Specialist
5 days ago
Sandton, South Africa TalentCru Full timeJob Title: Technical IT Support SpecialistJob Summary:We are seeking a skilled Technical IT Support Specialist to join our team at TalentCru. As a Technical IT Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT needs are met with expertise and professionalism.Key Responsibilities:-...
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Technical Support Specialist
1 week ago
Sandton, South Africa Rubicon Full timeJob Title: Technical Support SpecialistThe Technical Support Specialist role at Rubicon is a critical position that assists senior technicians and support engineers in providing day-to-day technical support to customers. The primary goal is to ensure that all sales staff and customer technical tickets are serviced and closed...
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IT Support Specialist
3 weeks ago
Sandton, South Africa BCXP Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at BCX. As a key member of our Customer First Centre, you will be responsible for providing exceptional technical support to our clients, ensuring their equipment is up and running smoothly and minimizing downtime.Key ResponsibilitiesProvide first-call resolution on complex...
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Customer Service Host
5 months ago
Sandton, South Africa Blueion Support Services Full timeWe are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. **Key Duties and Responsibilities**: - Must...
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IT Support Specialist
2 months ago
Sandton, South Africa Varsity College Full timeJob DescriptionJob Title: IT Support SpecialistJob Summary:Varsity College is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our staff and students, ensuring the smooth operation of our computer systems and networks.Key...
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Administrative Support Specialist
2 weeks ago
Sandton, South Africa Hire Resolve Full timeHire Resolve is seeking a highly organized and detail-oriented Administrative Support Specialist to provide comprehensive administrative support to their client in Sandton. As a key member of the team, you will be responsible for ensuring the smooth operation of the office and the efficient management of tasks and activities.Key Responsibilities:General...
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IT Support Specialist
2 weeks ago
Sandton, South Africa TalentCru Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at TalentCru. The successful candidate will provide technical support to internal stakeholders and customers, troubleshooting hardware, software, and networking issues.Key ResponsibilitiesExtend 1st level technical support to all internal stakeholders and customersTroubleshoot...
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IT Support Specialist
4 days ago
Sandton, South Africa IOCO Full timeWe are seeking a skilled IT Support Specialist to bridge the gap between customers and our technical support team, providing exceptional customer service and technical expertise.Key Responsibilities:Cradle-to-grave management of tickets and other ad-hoc tasksEscalation of unresolved tickets to relevant support groups and timely updatesSubmission of monthly...
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Customer Experience Specialist
4 months ago
Sandton, South Africa Jelocorp Full timeOur client is looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes and events. **Responsibilities**: - Development and management of a customer loyalty programme for the company and create lifetime value through the programme. - Evaluate the performance of the programmes and investigate...
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Customer Service Specialist
2 weeks ago
Sandton, South Africa Motus Corporation Full timeJob SummaryCargo Commercial Vehicles Airport is seeking a skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for assisting customers with vehicle maintenance and repair services.Key ResponsibilitiesProvide exceptional customer service to customersAssist customers with vehicle maintenance and repair...
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Sandton, South Africa BCXP Full time{"h2":{"text":"Job Summary"},"p":{"text":"We are seeking a highly skilled Ops Specialist to join our Customer First Centre team. As an Ops Specialist, you will be responsible for providing technical support and escalations to our customers, ensuring their issues are resolved in a timely and professional manner. This is an exciting opportunity to join a...