Accommodation Booking Specialist

3 weeks ago


Durban, KwaZulu-Natal, South Africa Hotelexpress Full time

Hotelexpress is seeking an Accommodation Booking Specialist to join our team. This role offers a unique opportunity to provide exceptional customer service and exceed customer expectations.

Job Description

The successful candidate will be responsible for:

  • Booking and confirming hotel accommodations for customers
  • Coordinating with hotel suppliers to ensure seamless service delivery
  • Utilizing company systems and supplier websites to procure accommodations
  • Compiling operational reports to track performance

Requirements:

  • Post-Grade 12 Diploma
  • Strong communication and interpersonal skills
  • Proficiency in MS Office applications, including CRM experience
  • Attention to detail and ability to work under pressure
  • Fluency in English and at least one other language
  • Min. 2 years' experience handling reservations

Estimated Salary Range: R110,000 - R140,000 per annum.



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