Hospitality Customer Service Representative
2 days ago
We are seeking a motivated and detail-oriented individual to join Hotelexpress as a Hospitality Customer Service Representative.
About the RoleThis is a full-time position that operates during business hours, Monday to Saturday, based in Durban. As a key member of our team, you will be responsible for providing exceptional customer service to clients requesting hotel accommodations.
Your primary duties will include responding to email and phone requests, interacting with hotel suppliers to confirm bookings, and working on company systems and supplier websites to procure accommodation.
Our ideal candidate possesses impeccable communication skills, both written and verbal, and has a keen eye for detail. A strong background in MS Office applications and CRM experience is highly desirable.
In addition to your technical skills, you should have a high level of proficiency in English and at least one other language. A minimum of 2 years' experience handling reservations, preferably in a central reservations desk environment, is also essential.
Salary Range: R250,000 - R350,000 per annum
Key Responsibilities- Respond to client inquiries via email and phone
- Interact with hotel suppliers to confirm bookings and negotiate rates
- Utilize company systems and supplier websites to procure accommodation
- Maintain accurate records and reports of client interactions
- Diploma or equivalent qualification post Grade 12
- Excellent communication and interpersonal skills
- Proficiency in MS Office applications and CRM software
- Attention to detail and ability to work under pressure
- High level of proficiency in English and at least one other language
- Minimum 2 years' experience handling reservations
-
Durban, KwaZulu-Natal, South Africa Beekman Group Full timeJob Title : Customer Service RepresentativeAbout Beekman GroupWe are a leading organization in the industry, committed to delivering exceptional customer experiences.Job DescriptionWe are seeking an experienced Reservations Consultant to join our team. As a key member of our customer service team, you will be responsible for attending to client queries and...
-
Customer Service Representative
4 days ago
Durban, KwaZulu-Natal, South Africa FIREFLY Full timeJob Title: Customer Service RepresentativeAbout FIREFLYFIREFLY is a dynamic and growing organization seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Job SummaryWe are looking...
-
Customer Service Representative
4 days ago
Durban, KwaZulu-Natal, South Africa BCFMIKZN Full time**Job Title:** Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the BCFMIKZN. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a professional and timely manner.**Key Responsibilities:**Provide...
-
Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa TEEKOM SA Full timeJob Description:We are seeking a highly skilled Customer Service Representative to join our team at TEEKOM SA. As a customer service representative, you will be responsible for:Completing quotes timeously and according to quoting standards and supplying them to customers on time.Answering incoming phone calls from customers who want to place orders, request...
-
Customer Service Representative
1 month ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R4 500 - R12 000 per monthJob DescriptionWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Benny Recruitment. As a Customer Service Representative, you will be responsible for delivering exceptional customer service through various communication channels including phone, email, and chat.Your primary goal will be to resolve customer...
-
Customer Service Representative
4 days ago
Durban, KwaZulu-Natal, South Africa Express Employment Professionals (Witbank) Full timeJob DescriptionWe are seeking an experienced Customer Service Representative to join our team in Durban. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling telephonic enquiries, and processing orders.Key Responsibilities:Handling customer complaints and resolving issues in a professional...
-
Customer Service Representative
4 weeks ago
Durban, KwaZulu-Natal, South Africa Snaphunt Full timeAbout the RoleWe are seeking a Customer Care Representative to join our team at Snaphunt. In this role, you will be responsible for providing world-class customer service to our international clients.Key ResponsibilitiesSupporting clients through various communication channels, including phone and email.Providing solutions to customer inquiries and concerns...
-
Customer Service Representative
4 days ago
Durban, KwaZulu-Natal, South Africa Exhilarate Full timeWe are Exhilarate, a reputable Financial Services Company based in South Africa. We are seeking to hire a highly experienced Customer Service Representative. As a sales agent, you will be responsible for contacting prospective customers, selling and marketing our financial products.The successful candidate will earn an estimated R4000 per month, with...
-
Customer Service Representative
1 month ago
Durban, KwaZulu-Natal, South Africa WNS Global Services Full timeJob OverviewThe role of a Customer Service Representative at WNS Global Services is to deliver exceptional customer service and support to clients. This position requires strong communication skills, the ability to work in a fast-paced environment, and a passion for providing high-quality service.About the RoleThis position involves handling customer...
-
Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa WNS Global Services Full timeCustomer Service Job DescriptionWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients in the UK market. This role involves delivering a high-quality service experience, identifying and addressing customer needs, and escalating queries to ensure timely resolutions.Key ResponsibilitiesProvide a reliable and...
-
Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa Express Employment Professionals (Witbank) Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Express Employment Professionals (Witbank).Key Responsibilities:Respond to customer inquiries and provide product information to drive sales.Process orders, prepare correspondence, and ensure customer satisfaction.Expedite and facilitate the flow of new units within...
-
Customer Service Representative
1 month ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R4 500 - R12 000 per monthCompany OverviewBenny Recruitment is a leading recruitment agency with a strong focus on customer satisfaction.Salary$45,000 - $60,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and resolving...
-
Senior Customer Service Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa WNS Global Services Full timeJob SummaryWe are seeking an experienced Senior Customer Service Representative to join our team at WNS Global Services.
-
Customer Service Representatives
1 month ago
Durban, KwaZulu-Natal, South Africa Pro Select Consulting Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at Pro Select Consulting. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.About the RoleThis role involves handling incoming and outgoing calls, responding to...
-
Customer Service Representative
4 days ago
Durban, KwaZulu-Natal, South Africa Innovative Acquisitions Full timeJob Title: Customer Service Representative - SalesInnovative Acquisitions, a pioneering company in our industry, is recruiting a skilled CUSTOMER SERVICE REPRESENTATIVE – SALES to join its team. This role presents a unique chance to build long-term relationships with customers and contribute to the company's success.About the Job:The primary responsibility...
-
Customer Service Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa OneCart Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled and dedicated individual to join our team as a Customer Service Representative in KwaZulu-Natal.About the Role:This role involves providing exceptional customer service, helping customers make informed purchasing decisions, and supporting them with their orders.Key Responsibilities:Customer...
-
Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa FIREFLY Full time**Customer Service Role at FIREFLY**We are seeking a highly skilled Matriculants Customer Service Representative to join our team at FIREFLY. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences.Key Responsibilities:Manage a large number of incoming/outgoing calls in a timely and efficient...
-
Customer Experience Representative
1 month ago
Durban, KwaZulu-Natal, South Africa CareerBox Africa Full timeJob SummaryWe're seeking a highly skilled Customer Experience Representative to join our team at CareerBox Africa. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences and driving business growth.About UsCareerBox Africa is a leading provider of career development solutions for young...
-
Customer Service Representative
1 month ago
Durban, KwaZulu-Natal, South Africa Unique Personnel Ltd Full timeJob Title: Customer Service Representative - Sales and SupportWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Unique Personnel Ltd. As a key member of our organization, you will be responsible for providing exceptional customer service and support while also driving sales growth.About the Role:This is an...
-
Customer Service Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa OneCart Full timeJob Title : Customer Service Representative - Sales Floor AssistantOneCart is seeking a skilled and friendly Customer Service Representative - Sales Floor Assistant to join our team in Ballito, KwaZulu-Natal.About the Role:Deliver exceptional customer service by providing personalized advice and support to customers on the sales floor.Assist customers with...