Contact Center Supervisor

About the RoleWe are seeking a highly skilled Technical Director to join our team at FACT. As a Technical Director, you will be responsible for overseeing the electrical and mechanical systems in our data centers, ensuring they are running efficiently and effectively.Key ResponsibilitiesElectrical and Mechanical Systems Management: Oversee the installation,...

About the RoleWe are seeking a highly skilled Technical Director to join our team at Future Africa Consulting (Pty)Ltd. As a key member of our data center operations team, you will be responsible for ensuring the smooth operation and maintenance of our data center facilities.Key ResponsibilitiesSystem Knowledge and MaintenanceBe familiar with the working...

Job Title: Trainer - BPO/Call CenterAt Telebest, we are seeking a skilled Trainer to join our team. As a Trainer, you will play a crucial role in delivering high-quality training programs to our staff, ensuring they have the knowledge and skills to provide exceptional customer service.Key Responsibilities:Training Program Development: Design and deliver...

Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Dutch Customer Service Agent at SA Commercial (Pty) Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective engagement and resolution of customer inquiries.Key...

The Western Cape Government's Department of Social Development is seeking a skilled Child and Youth Care Supervisor to oversee the care and development of residents in a facility. This role is based in one of our secure care centers, where you will work closely with a team to enhance the well-being of the residents. Your responsibilities will include...

Job Summary:FUTURE AFRICA CONSULTING (PTY) LTD is seeking a highly skilled NOC Engineer to join our team. As a key member of our Network Operations Center, you will be responsible for ensuring the smooth operation of our network infrastructure.Key Responsibilities:Network Monitoring and Support: Act as the primary point of contact for network-related issues,...

Pressure Test Supervisor Job DescriptionWe are seeking a highly skilled Pressure Test Supervisor to join our team at Lotus Recruitment. The successful candidate will have a strong background in Mechanical Engineering and pressure testing within a heavy engineering sector.Key Responsibilities:Supervise and coordinate pressure testing activities, ensuring...

Forklift Operator Job DescriptionWe are seeking a skilled and safety-conscious Forklift Operator to join our team at Isilumko Staffing (JHB). As a Forklift Operator, you will play a critical role in ensuring the efficient movement of materials within our warehouse or distribution center.Key Responsibilities:Operate a Forklift Safely: Transport materials...

Process Development SupervisorSA Metal Group (Pty) Ltd is seeking a highly skilled Process Development Supervisor to join our Melt Shop team. As a key member of our operations team, you will be responsible for optimizing and improving our manufacturing processes to ensure high-quality products and efficient production.Key Responsibilities:Support and assist...

WNS Global Services is seeking a seasoned professional to lead our Inbound Service, Sales and Retentions Department. As a Senior Group Manager, you will be responsible for creating and instilling a service, sales and retentions culture in a customer-centric and high-performance environment. Your key objectives will include generating revenue and retaining...

Job DescriptionThe purpose of this role is to oversee the forecasting, planning, and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers, and Real Time Administrators (RTA).This position is responsible for optimizing the utilization of our workforce to drive efficiency and reduce resource costs.Key...

Job SummaryWNS Global Services is seeking a highly experienced and skilled Senior Group Manager to lead our Inbound Service, Sales and Retentions Department. As a key member of our leadership team, you will be responsible for creating and instilling a customer-centric culture in a high-performance environment.Key ResponsibilitiesDevelop and implement...

Job RequirementsWe are seeking a highly motivated and experienced individual to join our team as a Sales Consultant. The ideal candidate will have a minimum of 1 year of experience in a contact center or debt review call center environment.Key SkillsTarget drivenWell articulatedHard workingCompensationBasic salary ranges from R3500 to R6000 per month, with a...

Job DescriptionThis role is responsible for creating schedules based on forecast and actual trends to improve efficiencies and enhance utilization of resources.Key Responsibilities:Develop and implement short-term forecasting and scheduling strategies within the contact center environment.Manage and optimize existing schedules based on actual trends,...

Job Summary:We are seeking a highly skilled and experienced Trainer to join our team at Telebest. As a Trainer, you will play a critical role in delivering ongoing process training in an international BPO environment.Key Responsibilities:Develop and deliver comprehensive training programs to ensure that our teams have the knowledge and capabilities to...

Hire Resolve's client is a prominent packaging organization located in the Western Cape. They are currently in search of a Logistics Warehouse Supervisor to manage their packaging warehouse operations on a contractual basis. The Warehouse Supervisor will be tasked with overseeing the daily functions of the warehouse, which include inventory oversight,...

Hire Resolve's client is a prominent packaging organization located in the Western Cape. They are currently in search of a Logistics Warehouse Supervisor to manage their packaging warehouse operations on a contractual basis. The Logistics Warehouse Supervisor will be tasked with overseeing the daily functions of the warehouse, which includes inventory...

Hire Resolve's client is a prominent packaging firm located in the Western Cape. They are currently looking for a Logistics Warehouse Supervisor to manage their packaging warehouse operations on a temporary contract. The Logistics Warehouse Supervisor will be accountable for overseeing the daily functions of the warehouse, which includes inventory oversight,...

About the RoleWe are seeking a highly skilled Technical Director to join our team at Tower Group. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data centers and large industrial facilities.Key ResponsibilitiesWork in a high-pressure environment and adapt to the needs of overtime and emergency on-site...

{"title": "Tech Support Team Leader", "content": "Key ResponsibilitiesWe are seeking a highly skilled Tech Support Team Leader to oversee the daily operations of our technical support team. The successful candidate will be responsible for guiding the team in setting up, measuring, and meeting performance targets.The ideal candidate will have a strong...