Deputy Store Manager

3 weeks ago


Cape Town, Western Cape, South Africa MONSOON Full time

Job Summary:

Monsoon Accessorize is seeking an experienced Deputy Store Manager to join our Strand Accessorize store. As a key member of the management team, you will be responsible for driving store performance, leading by example, and delivering excellent customer service.

Key Responsibilities:

  • Support the Store Manager in developing the team, focusing on great customer service, product knowledge, and brand ambassadorship.
  • Identify strengths and development needs of the team to create a live succession plan.
  • Manage the store team, ensuring they are motivated, knowledgeable, and exceeding expectations.
  • Support the Store Manager in operational administration and ensure timely communication.
  • Provide support to other local branches as needed.
  • Ensure Visual Merchandising/window guidelines are communicated and implemented commercially.
  • Be flexible to work variable days and hours.

Requirements:

  • Experience in managing a team.
  • Passion, drive, resilience, and a can-do approach.
  • Decision-making ability and a sense of ownership.
  • Proven examples of delivering excellence in customer service.
  • Confident to take ownership and responsibility.
  • Effective communication skills.
  • Planning and organisational skills.

Benefits:

  • Competitive salary.
  • Exciting bonus scheme.
  • Staff Uniform Allowance.
  • Generous staff discount.
  • Additional day's holiday to celebrate your birthday.

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