![Old Mutual](https://contents.bebee.com/companies/za/old-mutual/avatar-GuNTr.png)
Professional Call Centre Expert
4 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Specialist to join our team at Old Mutual. As a key member of our support staff, you will play a vital role in delivering exceptional service to our clients.
Key Responsibilities
- Manage client relationships through phone calls and correspondence, ensuring timely and effective resolution of issues.
- Work closely with internal stakeholders to resolve complex cases and provide expert guidance.
- Develop and maintain in-depth knowledge of our products and services to provide accurate information to clients.
- Maintain high levels of productivity and quality standards, adhering to procedural guidelines.
- Collaborate with junior staff members to share knowledge and best practices.
- Act as a mentor and coach, providing guidance and support to less experienced team members.
Requirements
- A minimum of 3 years' experience in the financial services industry.
- Matric or relevant tertiary qualification.
- Excellent communication, interpersonal, and analytical skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong desire to deliver exceptional customer service and results-driven approach.
What We Offer
- A competitive salary package of $60,000 - $80,000 per annum.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a leading financial services provider.
Benefits: Our comprehensive benefits package includes medical aid, pension fund, and employee assistance programme.
-
Customer Sales Professional
4 weeks ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeAre you looking for a dynamic career opportunity in sales? We have an exciting position available at Call Centre Staffing for a Customer Sales Professional.We are seeking a motivated and results-driven individual to join our team. As a Customer Sales Professional, you will be responsible for driving sales and meeting targets in a fast-paced call centre...
-
Telecommunications Sales Professional
3 weeks ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeJoin Call Centre Staffing as a Telecommunications Sales Professional and play a vital role in driving sales of our network services and products. This exciting opportunity will see you at the forefront of customer interactions, providing exceptional service while promoting our services to potential and existing customers.About the RoleThis is a dynamic...
-
Loblaw Call Centre Representative
2 months ago
Cape Town, Western Cape, South Africa Merchants Full timeCustomer Service Expert for MerchantsWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Expert for Merchants. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to our international clients.Key Responsibilities:Respond to customer inquiries and resolve...
-
Experienced Call Centre Sales Representatives
1 month ago
Cape Town, Western Cape, South Africa NCR Management Centre Full timeWe are seeking dynamic and energetic individuals to join our team at the NCR Management Centre as Call Centre Agents. As a key member of our team, you will be responsible for delivering exceptional customer service and achieving sales targets in a fast-paced environment.Key ResponsibilitiesSales and customer serviceMeet daily, weekly and monthly sales...
-
Business Development Representative
1 month ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeJob SummaryWe are seeking a highly motivated Business Development Representative to join our team at Call Centre Staffing. The ideal candidate will have excellent communication skills, a strong sales acumen, and the ability to work well under pressure in a fast-paced call centre environment.Key Responsibilities:Make outbound calls to potential customersPitch...
-
Insurance Claim Sales Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeWe are looking for a skilled Insurance Claim Sales Specialist to join our team at Call Centre Staffing. The successful candidate will be responsible for generating leads, contacting potential customers, and meeting sales targets. This role is ideal for individuals with 2-4 years of experience in sales who enjoy working in a fast-paced environment.About the...
-
Call Centre Operations Manager: Travel Expert
2 months ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Call Centre Operations Manager: TravelWe are seeking a highly skilled and experienced Call Centre Operations Manager to lead our team in delivering exceptional customer service in the travel industry.Key Responsibilities:Manage and lead a team of customer service representatives to achieve performance targets and provide excellent customer...
-
Operational Lead
3 weeks ago
Cape Town, Western Cape, South Africa Allmed Healthcare Professionals Full timeJob DescriptionAbout the Role:The Operational Lead - Call Centre will be responsible for overseeing the day-to-day operations of our call centre, ensuring efficiency and productivity. This role will involve managing a team of staff, developing performance goals and objectives, and conducting regular performance evaluations.Key Responsibilities:Recruit,...
-
Call Centre QA Expert
1 month ago
Cape Town, Western Cape, South Africa CallForce Full timeJob DescriptionThe ideal candidate will be responsible for ensuring the highest level of quality in our call centre operations. This includes coaching and developing a team of agents, as well as analysing and improving processes to drive better results.Key ResponsibilitiesCoaching and Development: Provide daily coaching feedback to team leaders and...
-
Business Development Representative
4 weeks ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeAbout the RoleWe are seeking a skilled Sales Consultant to join our team at Call Centre Staffing. In this role, you will be responsible for building and maintaining strong relationships with customers throughout the sales process.
-
Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeJob Description:As a Call Centre Inbound Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries,...
-
Call Centre Advisor
1 month ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeWe are seeking an experienced Call Centre Support Specialist to join our team at Mindmatch Consulting in Cape Town, Woodstock.Key Requirements:At least 1 year of call centre experience, BP is a definite advantageA competitive, market-related salaryAccess to comprehensive medical insuranceGroup life insuranceConvenient transport options are availableA clear...
-
Business Development Representative
1 month ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeAbout the RoleCall Centre Staffing is seeking an experienced Sales Consultant to join our team in Woodstock. As a Sales Consultant, you will be responsible for engaging with potential customers to offer our products and services, providing exceptional customer service, and meeting sales targets.You will report to the Team Leader and collaborate with team...
-
Customer Experience Representative
1 month ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeKey Responsibilities:We are seeking a skilled Customer Experience Specialist to join our team at Call Centre Staffing. This role involves managing a portfolio of existing clients and accounts, ensuring strong client relationships and retention. You will deliver exceptional customer service at all times, providing clients with a range of unbiased travel...
-
Sales Representative
2 weeks ago
Cape Town, Western Cape, South Africa ABC Worldwide Ltd Full timeJob Title: Sales Representative - International Call CentreAbout the Role:We are seeking a highly motivated and results-driven Sales Representative to join our international call centre team at ABC Worldwide Ltd. As a Sales Representative, you will be responsible for promoting and selling our products or services to potential customers through telesales...
-
Insurance Sales Representative
4 weeks ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeAt Call Centre Staffing, we are seeking a skilled Insurance Sales Consultant to join our team. This role is focused on selling short-term insurance products telephonically and meeting sales targets.About the RoleThis is a fantastic opportunity for a sales professional looking to make a real impact in the industry. As an Insurance Sales Consultant, you will...
-
International Customer Service Manager
3 weeks ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeAt Call Centre Staffing, we are seeking a highly skilled and experienced International Customer Service Manager to join our team.About the RoleThis is a challenging and rewarding opportunity for a professional with a proven track record in customer service management to drive business growth and deliver exceptional results.Key ResponsibilitiesManage a...
-
Home Disrepair Claims Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeAbout This RoleWe are seeking a skilled Home Disrepair Claims Specialist to join our team at Call Centre Staffing. In this role, you will work with UK clients facing challenging living conditions, guiding them through the claims process and transforming their lives.Key ResponsibilitiesConnect with individuals who may qualify for housing disrepair claims and...
-
Multi-Lingual Call Centre Agent
4 weeks ago
Cape Town, Western Cape, South Africa mPower People Solutions Full timeWe are seeking a highly skilled and motivated Multi-Lingual Call Centre Agent to join our team at mPower People Solutions. As a key member of our inbound customer service team, you will be responsible for providing exceptional customer experience to clients via phone.Key Responsibilities:Respond to customer inquiries in a professional and courteous...
-
Financial Services Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Isilumko Staffing Full time**About the Role**Isilumko Staffing is seeking a highly skilled Financial Services Specialist to join our team. This role requires exceptional communication skills and experience in financial services.**Key Responsibilities**The successful candidate will be responsible for handling customer inquiries, providing product information, and resolving complaints....