Call Centre QA Expert

We are seeking a highly skilled Call Centre QA Analyst Lead to join our team at CallForce.As a key member of our quality assurance team, you will play a crucial role in ensuring the high-quality performance of our call centre operations. Your primary responsibility will be to lead and develop a team of QA analysts, providing coaching and guidance to help...

We are seeking dynamic and energetic individuals to join our team at the NCR Management Centre as Call Centre Agents. As a key member of our team, you will be responsible for delivering exceptional customer service and achieving sales targets in a fast-paced environment.Key ResponsibilitiesSales and customer serviceMeet daily, weekly and monthly sales...

Customer Service Expert for MerchantsWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Expert for Merchants. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to our international clients.Key Responsibilities:Respond to customer inquiries and resolve...

Job SummaryWe are seeking a highly motivated Business Development Representative to join our team at Call Centre Staffing. The ideal candidate will have excellent communication skills, a strong sales acumen, and the ability to work well under pressure in a fast-paced call centre environment.Key Responsibilities:Make outbound calls to potential customersPitch...

About the RoleWe are seeking a skilled Sales Consultant to join our team at Call Centre Staffing. In this role, you will be responsible for building and maintaining strong relationships with customers throughout the sales process.

Job Description:As a Call Centre Inbound Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries,...

We are seeking an experienced Call Centre Support Specialist to join our team at Mindmatch Consulting in Cape Town, Woodstock.Key Requirements:At least 1 year of call centre experience, BP is a definite advantageA competitive, market-related salaryAccess to comprehensive medical insuranceGroup life insuranceConvenient transport options are availableA clear...

Are you looking for a dynamic career opportunity in sales? We have an exciting position available at Call Centre Staffing for a Customer Sales Professional.We are seeking a motivated and results-driven individual to join our team. As a Customer Sales Professional, you will be responsible for driving sales and meeting targets in a fast-paced call centre...

About the RoleCall Centre Staffing is seeking an experienced Sales Consultant to join our team in Woodstock. As a Sales Consultant, you will be responsible for engaging with potential customers to offer our products and services, providing exceptional customer service, and meeting sales targets.You will report to the Team Leader and collaborate with team...

Key Responsibilities:We are seeking a skilled Customer Experience Specialist to join our team at Call Centre Staffing. This role involves managing a portfolio of existing clients and accounts, ensuring strong client relationships and retention. You will deliver exceptional customer service at all times, providing clients with a range of unbiased travel...

Job Title: Call Centre Operations Manager: TravelWe are seeking a highly skilled and experienced Call Centre Operations Manager to lead our team in delivering exceptional customer service in the travel industry.Key Responsibilities:Manage and lead a team of customer service representatives to achieve performance targets and provide excellent customer...

Job DescriptionAbout the Role:The Operational Lead - Call Centre will be responsible for overseeing the day-to-day operations of our call centre, ensuring efficiency and productivity. This role will involve managing a team of staff, developing performance goals and objectives, and conducting regular performance evaluations.Key Responsibilities:Recruit,...

We are looking for a skilled Insurance Claim Sales Specialist to join our team at Call Centre Staffing. The successful candidate will be responsible for generating leads, contacting potential customers, and meeting sales targets. This role is ideal for individuals with 2-4 years of experience in sales who enjoy working in a fast-paced environment.About the...

Key Responsibilities:Coaching: Daily coaching feedback monitored and sent to Team Leaders and Operations to ensure tractionClient Feedback & Alignment: Escalations (Client Journeys) done daily (call analysis of query)Reporting: Weekly reporting of CEO escalations that are analysed and calibration weekly reports prepared and sent to the ClientQuality...

Join Call Centre Staffing as a Telecommunications Sales Professional and play a vital role in driving sales of our network services and products. This exciting opportunity will see you at the forefront of customer interactions, providing exceptional service while promoting our services to potential and existing customers.About the RoleThis is a dynamic...

Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Old Mutual. As a key member of our support staff, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage client relationships through phone calls and correspondence, ensuring timely and effective resolution of issues.Work...

**About the Role**Isilumko Staffing is seeking a highly skilled Financial Services Specialist to join our team. This role requires exceptional communication skills and experience in financial services.**Key Responsibilities**The successful candidate will be responsible for handling customer inquiries, providing product information, and resolving complaints....

At Call Centre Staffing, we are seeking a skilled Sales Consultant to join our team in Woodstock. As an Inbound/upselling Consultant, you will engage with potential customers to promote our products and services, providing exceptional customer service and meeting sales targets.Job DescriptionAs a Sales Consultant, you will report to the Team Leader and...

We are looking for a motivated and experienced Insurance Sales Representative to join our team at Call Centre Staffing. As an Insurance Sales Representative, you will be responsible for generating leads, contacting potential customers, and meeting sales targets.About the RoleThis is a challenging and rewarding role that requires strong communication skills,...

The ideal candidate for this role will be responsible for the overall development and performance of an assigned team through the facilitation of the course map and leading the team of agents. This position requires coaching of underperforming agents as assigned.Key Responsibilities:CoachingDaily coaching feedback monitored and sent to Team Leaders and...