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User Engagement Manager

1 week ago

Johannesburg, Gauteng, South Africa M-KOPA Kenya Limited Full time
The Ideal Candidate

We are looking for a motivated and experienced professional who can:

  • Provide strategic leadership and oversight to M-KOPA South Africa's customer care operations
  • Manage multiple customer-facing teams across voice and digital channels
  • Implement effective customer strategies and drive continuous process improvements

If you have a passion for delivering exceptional customer experiences and enjoy tackling challenges in a dynamic environment, we encourage you to apply.