Executive: End User

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time
Job title : Executive: End User & Comms Services (Infrastructure Operation)Job Location : Gauteng, JohannesburgDeadline : March 14, 2025Quick Recommended Links
  • Jobs by Location
  • Job by industries

Job Purpose

  • To be a functional leader and get results through a complete function (functional synergy); competitive advantage for the business; building flexibility and effectiveness of the whole function; building functional state-of-the-art-results and credibility and understanding and valuing all sub-functions. To engage the future through functional best practice strategy and getting tomorrows results through addressing issues today.

Job Responsibilities

End User Computing (EUC)

  • To ensure that End User Computing boosts business productivity and performance by offering innovative technology solutions whilst managing risks. The services cover incident resolution, request fulfilment, project support, managed print services, and advisory services providing value and seamless client experience enabling Nedbank businesses globally to gain a competitive advantage.

Voice Comms & Multimedia

  • To oversee delivery and execution of the terms and operational services agreed upon with Service Vendors. This includes Operational, Financial, Service level and Service Credit Management. Ensure smooth operation of our Voice Platforms like MS Teams, Avaya and IPC and The Dealers voice platform.

Call Centre Management 

  • To deliver Contact Centre Infrastructure strategy by managing Telephony, Recording and Management platform that enables our Contact Centre Agents and Traders to have a digital experience with Nedbank clients.

Operation Support and Projects

  • To lead, through management: (1) a team that develops and maintains systems, software and automation solutions. (2) a team that looks after IT infrastructure project management services, IT Asset Management, virtual desktop support & maintenance, and (3) a team that leads and creates Adoption and change management processes and activities.

Technical Services

  • To drive and execute management of the Infrastructure for Virtual Desktops, Hosted Applications, Application Virtualisation, Managed Print Solution and RPA (Robotics). This encompasses a number of servers, like Citrix (Xendesktop, Xenapp, Netscaler) , Vmware, Nutanix, App-v,Xerox and Equitrac. by addressing different limitations offering alternative solutions.

Network Services

  • To oversee delivery and execution of the terms and operational services agreed upon with Service Vendors. This involves management of Data Network Services: which covers all LAN and WAN Services connectivity for the bank.

People Management

  • Build a high-performance team.
  • Through a team, enable achievement of functional Business Unit objectives.
  • To lead a team of IT Senior Managers that lead managers and specialists and contractors.
  • Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
  • Analyse deviations from Divisional EE and Transformation Plan and ensure recommended corrective action is appropriate and implemented.

Essential Qualifications - NQF Level

  • Professional Qualifications/Honour's Degree

Essential Certifications

  • Role Relevant Tertiary Qualification
  • Formal certification from relevant professional bodies where applicable

Minimum Experience Level

  • 4-8 years Executive Management 
  • 4-8 years leading a large IT Business Function 
  • 10-15 years IT Management
  • ICT jobs


  • Johannesburg, Gauteng, South Africa The HR Company Full time

    Key Requirements and Skills: Matric Tertiary education in sales advantageous Own transport 5 years of experience working in a sales driven environment. Experience working in ICT/Telecoms industry Networking Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity and business development Up selling and cross selling ...


  • Johannesburg, Gauteng, South Africa Talent Shore Full time

    Talent Shore is a leading provider of innovative estate planning solutions. Our team is passionate about empowering individuals and businesses to manage their estate planning needs effectively.About Our MissionWe offer cutting-edge technology to design, develop, and maintain user-friendly, scalable, and high-performance web applications using React.We...


  • Johannesburg, Gauteng, South Africa Khonology (Pty) Ltd Full time

    We are seeking a User Experience Designer to collaborate with our development team at Khonology (Pty) Ltd.In this role, you will work closely with our designers and engineers to create innovative and intuitive user experiences for our web applications.Key responsibilities:Conducting user research and analysisCrafting wireframes and prototypesDesigning and...


  • Johannesburg, Gauteng, South Africa Wipro Full time

    Job DescriptionWe are seeking a skilled Senior Front-end Developer to join our team. The ideal candidate will have strong expertise in Angular, TypeScript, and front-end development best practices.You will be responsible for developing and maintaining web applications, ensuring high performance, scalability, and user-friendly interfaces.Main...


  • Johannesburg, Gauteng, South Africa Sabenza IT Recruitment Full time

    About Sabenza IT RecruitmentWe are a leading recruitment agency specializing in IT talent. We are seeking a skilled Front End Digital Developer to join our team. In this role, you will be responsible for developing and delivering front-end solutions that meet business needs.Responsibilities:Develop and implement front-end solutions using HTML, CSS, and...


  • Johannesburg, Gauteng, South Africa Wesbank Full time

    time left to apply End Date: March 25, 2025 (3 days left to apply)job requisition id R16625Job DescriptionHello Future User Experience DesignerWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team, you will be...


  • Johannesburg, Gauteng, South Africa Labournet Full time

    Job DescriptionWe are currently looking for a highly skilled Senior Front-End Developer Specialist to join our team. As a key member of our front-end development team, you will be responsible for designing and implementing visually appealing user interfaces.Your primary focus will be on creating seamless user experiences across various devices and platforms....


  • Johannesburg, Gauteng, South Africa Tower Group Full time

    Role purpose:To conduct UX and market research for Vodacom Financial & Digital Lifestyle Services' Digital & Marketing team. The responsible individual will need to handle day-to-day UX research activities including recruitment, planning and coordinating usability tests, observing and running of tests, documentation of insights, reporting and presenting...


  • Johannesburg, Gauteng, South Africa Sabenza IT Recruitment Full time

    Sabenza IT Recruitment Job OpportunityWe are seeking a talented Front End Digital Developer to join our team. In this role, you will be responsible for developing and delivering front-end solutions that meet business needs.Responsibilities:Develop and implement front-end solutions using HTML, CSS, and JavaScriptCollaborate with cross-functional teams to...


  • Johannesburg, Gauteng, South Africa DeARX Services Ltd Full time

    Job title : User Experience Developer - OBDXJob Location : Gauteng, JohannesburgDeadline : March 25, 2025Quick Recommended LinksJobs by Location Job by industries About the jobOur client is on an exciting journey to redefine banking services. This initiative is a part of a bold strategy to enhance customer satisfaction, boost efficiency, and stay ahead in...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Deliver exceptional technical support to executives, ensuring confidentiality and swift resolution of complex issues. As the primary point of contact for all technology-related matters, provide solutions that cater to both technical and non-technical users.In this advanced support role, you will specialize in MS Office 365, operating systems, and associated...


  • Johannesburg, Gauteng, South Africa Labournet Full time

    Labournet Technology is a leading provider of innovative Human Capital Management software solutions in South Africa. We are committed to delivering cutting-edge technology that meets the evolving needs of our clients.About UsWe are part of the Labournet Group, a renowned supplier of HR legal and professional services. Our team of experts is dedicated to...

  • Front-End Developer

    3 weeks ago


    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Hybrid role based in Johannesburg North Qualification: BSc/IT Degree or relevant IT qualification The successful candidate will work as part of a self-organising Agile/Kanban team responsible for building websites, APIs and frameworks that power a portfolio of websites. The Developer works within the team using a variety of web technologies (mostly...

  • Front-End Developer

    3 weeks ago


    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Hybrid role based in Johannesburg North Qualification: BSc/IT Degree or relevant IT qualification The successful candidate will work as part of a self-organising Agile/Kanban team responsible for building websites, APIs and frameworks that power a portfolio of websites. The Developer works within the team using a variety of web technologies (mostly...

  • Front-End Developer

    7 days ago


    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Hybrid role based in Johannesburg NorthQualification: BSc/IT Degree or relevant IT qualificationThe successful candidate will work as part of a self-organising Agile/Kanban team responsible for building websites, APIs and frameworks that power a portfolio of websites. The Developer works within the team using a variety of web technologies (mostly front-end)...


  • Johannesburg, Gauteng, South Africa Rentoza (Pty) Ltd Full time

    Job Title: Junior React Front-End EngineerLocation: Hybrid - Sandton - JohannesburgDepartment: TechnologyReports To: VP EngineeringSalary: 25K + BenefitsAbout RentozaRentoza is a fast-growing subscription-based business thats transforming the way people access and experience consumer goods. At Rentoza, innovation drives everything we do, from building...


  • Johannesburg, Gauteng, South Africa Veeam Software Full time

    Sales Performance Lead Job DescriptionWe are looking for a highly motivated and experienced Sales Performance Lead to drive business growth in Africa. The successful candidate will be responsible for developing and closing sales opportunities indirectly with customers in their assigned market territory.This role requires regular travel for face-to-face...

  • Sales Executive

    2 weeks ago


    Johannesburg, Gauteng, South Africa Bright City Talent Full time

    The strategic Sales Executive will report into the CEO of an established steel manufacturing and distribution business and be responsible for sales leadership and the sales team, across the branches in Cape Town, Johannesburg, and Durban.The Sales Exec will be responsible for:Develop and implement a robust sales strategy to penetrate the market, increase...


  • Johannesburg, Gauteng, South Africa HR Studio Ltd Full time

    Were looking for We are seeking a talented and experienced C# Developer with Angular Front-End skills. This role involves creating robust, scalable, and user-friendly applications by combining back-end expertise in C# with modern front-end development using Angular. Whats the role? You will be responsible for: Design, develop, and maintain scalable web...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    We are seeking an IT expert to join our team as an Executive Technical Support Specialist.In this role, you will be responsible for providing technical support to executives, ensuring swift and confidential issue resolution. You will also collaborate with other End User Support staff to enhance service delivery and meet customer needs.The ideal candidate...