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End-User Computing Professional

7 days ago

Johannesburg, Gauteng, South Africa Iron Systems, Inc Full time
About the Role:

We are seeking a skilled End-User Computing Professional to join our team at Iron Systems, Inc.

Responsibilities:

  • Support the installation, configuration, and maintenance of desktop devices.
  • Manage incidents and provide technical support to field users.
  • Analyze service desk calls and incident data to identify potential user training requirements.
  • Collaborate with cross-functional teams to ensure seamless delivery of technical services.
  • Maintain a high level of technical expertise and stay up-to-date with emerging technologies.

Requirements:

  • Proven experience with End-User Computing and technical service provision.
  • Strong knowledge of Microsoft operating systems, including Windows 7.
  • Excellent problem-solving and analytical skills.
  • Ability to work effectively in a fast-paced environment.
  • Associate degree or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.