Ecommerce Manager

2 weeks ago

Cape Town, Western Cape, South Africa RareCruit Full time
About the Role

We are seeking a highly skilled Ecommerce Manager to join our team at RareCruit. As a key member of our e-commerce team, you will be responsible for developing and executing the annual business plan for our e-commerce platform in South Africa.

Key Responsibilities
  • Business Planning: Develop the annual business plan at account level, cascading from the overall e-commerce business plan, and review sales performance against the plan on a regular basis.
  • E-commerce Operations: Manage owned e-commerce site in South Africa, ensuring that required inventory levels are maintained across the platform, and reviewing and monitoring logistic operations to ensure timely dispatch of purchase orders.
  • Marketing and Promotion: Coordinate with internal and external marketing teams to co-create new opportunities for marketing, evaluate the plan developed by the marketing teams, and provide recommendations to ensure achievement of the target at the lowest possible cost.
  • Partnerships and Alliances: Forge strategic alliances with banks, wallets, UPI platforms, couponing websites, affiliate sites, and other relevant partners to drive traffic to our e-commerce platform.
  • Problem-Solving and Escalations: Manage escalations related to promotion/discount negotiations, conduct root cause analysis on frequently raised complaints by vendors, and analyze and take corrective measures.
Requirements
  • Relevant Qualifications: Relevant tertiary qualification.
  • Experience: Overall working experience of 7 to 10 years, with a minimum of 5 years of experience in the e-commerce domain.
  • Industry Knowledge: Knowledge of e-commerce operations, retailing, and merchandising, as well as e-commerce promotion planning and implementation practices.
  • Skills: Good business acumen, strong analytical skills, and the ability to drive results and multitask with internal and external teams.

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