Hospitality Director

1 week ago


Polokwane, Limpopo, South Africa Edge Executives Full time
Main Responsibilities

As a key member of the Edge Executives team, the successful candidate will be responsible for leading the Food and Beverage division, ensuring seamless operations, and delivering exceptional customer experiences.

Key Accountabilities
  1. Strategically manage and direct the Food and Beverage division to achieve business objectives.
  2. Oversee the management of all Food and Beverage outlets and banqueting operations.
  3. Foster effective communication and collaboration with cross-functional teams, including Groups and Conventions, National Sales, F&B Control, Kitchen, and Finance.
  4. Ensure adherence to food hygiene and safety standards, maintaining a clean and safe environment for guests and staff.
  5. Implement and enforce company policies and procedures across all F&B areas.
  6. Develop and direct administrative services to optimize productivity, coordination, communication, and work performance.
  7. Personally oversee all VIP events, ensuring exceptional experiences for our valued guests.
  8. Ensure consistent application of IR/HR policies and procedures throughout the F&B department.
  9. Effectively manage costs and maximize profitability.
  10. Drive business processes that support the achievement of company hospitality goals and objectives.
  11. Ensure guest satisfaction and loyalty, driving return business.
  12. Maintain a sustainable competitive edge in the market.
  13. Upkeep the hotel's high standards.
Qualifications

The ideal candidate will possess:

  1. A Grade 12 qualification (Matric).
  2. A formal qualification such as a Hotel School Diploma or University Degree directly related to Food and Beverage.
  3. At least 5 years of experience in Food and Beverage Management and Hotel Management in a senior position within a four to five-star operation.
Additional Requirements
  • Proficiency in Microsoft Word and Excel is essential.
  • Knowledge of Micros, Opera Food and Beverage, and Opera Sales and Catering will be an added advantage.

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