Executive Director
2 months ago
Job Summary:
We are seeking an experienced and dynamic Executive Director to lead our timeshare lodge in the beautiful region of Limpopo. This live-in position requires a dedicated professional with a passion for hospitality and a proven track record in managing a variety of lodge operations.
Key Responsibilities:
- Oversee all aspects of the operations with a hands-on approach and ensure the highest standards of quality and service are maintained.
- Lead a dedicated team and work closely with various departments to drive revenue, manage expenses, and enhance guest satisfaction.
- Exceptional leadership skills, business acumen, and customer-focused approach will be crucial in achieving company goals and maintaining its reputation as a premier destination.
Key Performance Indicators:
- Oversee and manage all aspects of lodge/resort operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.
- Ensure financial health by managing yearly budgets and preparing weekly and monthly reports for the Board as well as short-, medium-, and long-term planning of all functional departments, including capital expenditure.
- Oversee monthly and yearly financials.
- Lead and execute building projects, ensuring compliance with health and safety regulations and Reserve Rules.
- Manage general compliance and HR functions, including training, yearly performance reviews, staff development, and wage negotiations.
- Provide strong leadership, fostering a team-oriented environment.
- Build and maintain relationships with timeshare owners, homeowners, points clubs, and exchange companies.
- Handle operations management, property management, and insurance compliance.
- Drive marketing and sales initiatives to enhance lodge visibility and occupancy.
- POPI, EE, and Health & Safety Compliance.
Requirements:
- Relevant qualification in health and safety, hospitality management, or a related field.
- Extensive experience in operations management, with a focus on property and insurance compliance.
- Strong network connections within the industry, particularly with points clubs and exchange companies.
- Excellent problem-solving skills and a proactive approach to challenges.
- Proven track record with contactable references.
- Previous experience in wage negotiations and HR management.
- Strong leadership skills with the ability to work collaboratively as a team player.
- Live In Position.
- Opportunity to work in a stunning natural environment.
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