Hotel Operations Director

5 days ago


Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full time
Key Responsibilities:

As a seasoned Operations Manager, you will oversee all hotel operations, ensuring high standards of service across all departments. This includes managing budgets, operational costs, and resources to meet business objectives. You will lead, motivate, and develop staff, ensuring exceptional guest experiences. Your goal will be to drive guest satisfaction by maintaining top-tier service standards. Additionally, you will handle guest complaints and feedback to ensure positive outcomes. You will also ensure compliance with hotel policies, health, and safety standards.

Requirements:

To be successful in this role, you will need proven experience in hotel operations management, preferably in a 5-star environment. You will require excellent leadership, communication, and problem-solving skills. Strong financial acumen and budget management experience are also essential. You will need to be able to work well under pressure in a fast-paced environment. Relevant hospitality or business management qualifications are a plus.

Bright Search Recruitment (Pty) Ltd is seeking a dynamic and experienced Operations Manager to join our team. If you have a passion for delivering exceptional guest experiences and a proven track record in hotel operations management, we would love to hear from you.

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