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Desktop Support Specialist

1 week ago

Cape Town, Western Cape, South Africa Buzzblock Recruitment Full time

Buzzblock Recruitment is looking for an experienced Desktop Support Specialist to join our team.

About the Job:

  1. We require a candidate with a minimum of two years of experience in a service desk environment.
  2. The ideal candidate will have three years of experience in first-line support or desktop support.
  3. A strong understanding of information technology is necessary for this role.
  4. A valid driver's license and own transportation are essential.

Job Description:

  1. Provide technical assistance to end-users, including system and application support.
  2. Follow established protocols for access requests and SOPs.
  3. Comply with IT procurement policies and procedures.
  4. Ensure timely updates on ticket status and purchase orders.
  5. Foster effective communication with customers.
  6. Regularly solicit customer feedback.

Our Company:

  • We are a reputable recruitment agency.
  • We offer a stimulating work environment.
  • We provide ongoing training and development opportunities.
  • We value employee growth and success.