Desktop Support Specialist

1 week ago


Cape Town, Western Cape, South Africa South African National Biodiversity Institute Full time
Job Overview
SANBI, a leading organization in biodiversity conservation, is seeking a highly skilled Desktop Support Specialist to join our team. This role requires a self-motivated individual who can identify problems within computer systems and troubleshoot technical issues effectively.

Key Responsibilities
The successful candidate will be responsible for monitoring the performance of SANBI's desktop infrastructure, making suggestions for improving efficiency, and championing reporting issues related to supporting user needs. Additionally, they will support regional offices and ensure seamless IT operations across the organization.

Requirements
To be considered for this position, applicants must have a degree in Information Technology or a related field, with at least 5 years of work experience in a relevant field. The ideal candidate will possess advanced planning, organizing, problem-solving skills, and excellent communication abilities. They should also have extensive knowledge of legislation, policies, procedures, processes, practices, systems, and frameworks related to information technology support and services.

Benefits
SANBI offers a competitive salary package, opportunities for professional growth and development, and a dynamic work environment.

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