Leadership Role: Publishing Team
2 weeks ago
Position Overview:
TFG Financial Services is seeking a highly skilled and experienced Team Leader to lead the Publishing Day Team.
A challenging role exists for a self-motivated and assertive individual to manage, coach, and lead a team of sales agents in a fast-paced and dynamic working environment.
Your key responsibilities will include:
• Achieving the team's targets and KPIs in line with the Brand(s) product requirements.
• Ensuring compliance with standards and legislative requirements, adhering to agreed quality benchmarks.
• Managing relationships with internal and external stakeholders to achieve desired outcomes.
• Focusing on client service delivery and continually improving it.
• Analyzing and compiling reports accurately to provide feedback on individual and team performance.
The ideal candidate will possess:
• Matric qualification.
• Management-related qualification (advantageous).
• RE5 Financial Services Board Qualification (advantageous).
• 2 years of management experience.
• A willingness to commit to continuous learning.
• Relevant sales experience.
• Proficiency in Microsoft Office and Intermediate Excel.
• A sound understanding and application of people management procedures (e.g., IR, coaching).
• Ability to work independently and as part of a team dynamic.
• High drive and motivation.
• Excellent communication skills (verbal, written, and interpersonal).
• Strong analytical and numerical ability.
• High attention to detail and problem-solving skills.
• Influence and persuasion skills to effectively engage stakeholders.
• Ability to meet deadlines and targets in a pressurized environment.
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
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