Leadership Role: Publishing Team

2 weeks ago


Cape Town, Western Cape, South Africa TFG Financial Services Full time

Position Overview:

TFG Financial Services is seeking a highly skilled and experienced Team Leader to lead the Publishing Day Team.


A challenging role exists for a self-motivated and assertive individual to manage, coach, and lead a team of sales agents in a fast-paced and dynamic working environment.


Your key responsibilities will include:


• Achieving the team's targets and KPIs in line with the Brand(s) product requirements.


• Ensuring compliance with standards and legislative requirements, adhering to agreed quality benchmarks.


• Managing relationships with internal and external stakeholders to achieve desired outcomes.


• Focusing on client service delivery and continually improving it.


• Analyzing and compiling reports accurately to provide feedback on individual and team performance.


The ideal candidate will possess:


• Matric qualification.


• Management-related qualification (advantageous).


• RE5 Financial Services Board Qualification (advantageous).


• 2 years of management experience.


• A willingness to commit to continuous learning.


• Relevant sales experience.


• Proficiency in Microsoft Office and Intermediate Excel.


• A sound understanding and application of people management procedures (e.g., IR, coaching).


• Ability to work independently and as part of a team dynamic.


• High drive and motivation.


• Excellent communication skills (verbal, written, and interpersonal).


• Strong analytical and numerical ability.


• High attention to detail and problem-solving skills.


• Influence and persuasion skills to effectively engage stakeholders.


• Ability to meet deadlines and targets in a pressurized environment.


Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.



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