Leadership Role
2 months ago
Job Overview
We are seeking a skilled Team Leader to join our team at WNS Global Services. The successful candidate will be responsible for ensuring 100% target achievement month on month and managing headcount requirements against budget.
Key Responsibilities
- Ensuring 100% target achievement month on month
- Managing headcount requirements against budget
- Excellent understanding of airline alliances, airline hubs, interline & codeshare arrangements, time zones etc.
- Strong interpersonal and communication skills (verbal & written) with the ability to communicate effectively with both internal and external stakeholders.
- Will work on a shifting schedule including graveyard shifts, weekends, and holidays.
Requirements
- Matric
- 3-5 Years Team Leader experience in a Travel environment
Additional Information
- 24 x 7 Operation
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