Leadership Role

2 months ago


Cape Town, Western Cape, South Africa WNS Global Services Full time

Job Overview

We are seeking a skilled Team Leader to join our team at WNS Global Services. The successful candidate will be responsible for ensuring 100% target achievement month on month and managing headcount requirements against budget.

Key Responsibilities

  • Ensuring 100% target achievement month on month
  • Managing headcount requirements against budget
  • Excellent understanding of airline alliances, airline hubs, interline & codeshare arrangements, time zones etc.
  • Strong interpersonal and communication skills (verbal & written) with the ability to communicate effectively with both internal and external stakeholders.
  • Will work on a shifting schedule including graveyard shifts, weekends, and holidays.

Requirements

  • Matric
  • 3-5 Years Team Leader experience in a Travel environment

Additional Information

  • 24 x 7 Operation


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