Data Center Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa ExcelGens Full time

ExcelGens is committed to excellence in delivering end-to-end services to Fortune 500 clients. We are seeking a skilled Data Center Technician to support company-specific servers and data center buildouts at customer sites.

The ideal candidate will possess strong technical hardware and networking skills, as well as excellent verbal and written communication skills. This person will serve as a mentor and trainer to other Service technicians in the field.

  • Troubleshooting network issues across Layer-1, Layer-2, and Layer-3.
  • Managing cables: making, cleaning, running, and labeling.
  • Assisting with switch setups and confirming network connections.
  • Updating port maps and tracing cables.
  • Conducting controlled experiments to pinpoint root causes.

Responsibilities also include:

  • Supporting global field deployments.
  • Maintaining deployment equipment and software.
  • Learning and training on new products.
  • Providing daily status updates.
  • Developing and implementing customer initiatives.

Qualifications include:

  • 3-5 years of experience as a data center technician with server hardware and networking skills.
  • High school diploma required.
  • Ability to lift up to 50 lbs independently or more with assistance.
  • Capability to work autonomously or in a team, including remote teams.
  • Extensive knowledge of server hardware and component failures.


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