Technical Specialist
2 months ago
We are seeking a highly skilled Technical Specialist to join our team at Dimension Data. As a Technical Specialist, you will be responsible for providing technical expertise and support to our customers.
About the RoleThe successful candidate will have a deep understanding of Microsoft technologies, including System Center Configuration Manager and System Center Operations Manager. You will be responsible for leading proactive delivery of solutions and supportability reviews for customers, as well as utilizing your knowledge of the customer environment to resolve issues in a timely manner.
Key Responsibilities- Provide technical expertise and support to customers
- Lead proactive delivery of solutions and supportability reviews for customers
- Utilize knowledge of the customer environment to resolve issues in a timely manner
- Develop and implement technical solutions to meet customer business requirements
- Communicate effectively with customers and internal stakeholders
- Bachelor's degree in Computer Science, Information Technology or related field
- Strong technical writing skills and ability to effectively communicate with customer managers
- Experience with Major Microsoft Technologies, including Operating System, Active Directory, SharePoint, SQL Server
- Knowledge of System Center Configuration Manager deployment and infrastructure knowledge
- Current and deep Windows client deployment experience with Windows 10
- Knowledge and experience of System Center Operations Manager installation, configuration, and administration
- Experience with Other System Center Components, including Service Manager, Orchestrator, Virtual Machine Manager
- Experience building and updating desktop and server images using multiple methodologies
- General knowledge of SQL configuration and clustering
- Working knowledge of PowerShell scripting and automation
At Dimension Data, we empower our people to deliver client-centric solutions. We want to see our people make the most of every opportunity, and together we can achieve the extraordinary. Our diverse and inspiring people are experts at what they do and serious about delivering measurable and sustainable value at every turn.
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