Data Center Specialist

1 month ago


Johannesburg, Gauteng, South Africa Excelgens Consulting Services Full time
Job Overview

We are seeking a skilled Data Center Technician to join our team at Excelgens Consulting Services. This role involves working with server hardware and network troubleshooting to ensure seamless operations.

Key Responsibilities
  • Hardware Troubleshooting
    • Diagnose and resolve server hardware issues with expertise in root cause analysis.
    • Collaborate with internal teams and customers to resolve field issues through controlled testing and proactive support.
    • Track server fleet health to identify trends and ensure Service Level Agreement compliance.
  • Physical Network Setup
    • Troubleshoot network issues across Layer-1, Layer-2, and Layer-3.
    • Set up, clean, and manage cables, ensuring proper labeling and organization.
  • Communication and Teamwork
    • Coordinate pre-work meetings to clarify requirements and expectations.
    • Provide daily status updates to internal and external stakeholders.
    • Develop and implement standard operating procedures to support field activities.
Requirements
  • Minimum 3–5+ years of experience as a Data Center Technician or in a similar role.
  • High school diploma or equivalent.
  • Ability to lift items weighing up to 50lbs independently or in partnership.
  • Self-starter with the ability to work independently and as part of a geographically dispersed team.
Preferred Qualifications
  • 3+ years of experience in a data center environment.
  • CCNA certification.
  • MCP/MSCE certification.
  • Scripting experience in PowerShell, Python, or Bash.
Benefits
  • Paid Time Off
  • Training & Development
  • Performance Bonus


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