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Hotel Operations Manager

3 weeks ago

Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time
Job Description:

We are seeking an experienced Hotel Store Manager to join our team at Prospect Staffing SA. As a key member of our operations team, you will be responsible for overseeing the day-to-day management of our hotel store.

About the Role:

The successful candidate will have a minimum of 3 years' experience in a management position, preferably in a retail or hospitality environment. They will possess excellent leadership and communication skills, with the ability to motivate and train staff to achieve sales targets and provide exceptional customer service.

Responsibilities:

  • Manage the daily operations of the hotel store, including inventory management, stock control, and visual merchandising.
  • Lead and develop a high-performing team of sales associates, providing coaching, guidance, and feedback to ensure excellent customer service and sales results.
  • Monitor and analyze sales data, identifying opportunities to increase revenue and improve customer satisfaction.
  • Maintain a clean and safe working environment, adhering to company health and safety policies and procedures.

Requirements:

  • Degree or diploma in Hospitality, Business Administration, or related field (desired).
  • Minimum 3 years' experience in a management position, preferably in a retail or hospitality environment.
  • Proven track record of achieving sales targets and improving customer satisfaction.
  • Excellent leadership, communication, and interpersonal skills.

Benefits:

  • A competitive salary range of $60,000 - $80,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

What We Offer:

At Prospect Staffing SA, we offer a dynamic and supportive work environment that values innovation, teamwork, and customer satisfaction. We are committed to helping our employees grow and develop their careers, with ongoing training and development opportunities available.