Sales Team Leader Position

4 weeks ago


Johannesburg, Gauteng, South Africa CallForce Full time
Job Title: Sales Team Leader

CallForce, a leading BPO service provider, is seeking a results-driven Sales Team Leader to join our team.

As a Sales Team Leader, you will be responsible for leading and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of coaching and managing team performance while ensuring adherence to company policies and procedures.

Key Responsibilities:
  • Team Leadership: Provide strong leadership and mentorship to a team of sales representatives, set performance expectations and objectives, conduct team meetings, and motivate the team to meet and exceed sales targets.
  • Sales Performance: Monitor and evaluate the performance of sales representatives through QA and performance metrics, provide constructive feedback, coaching, and training to improve performance, develop and implement strategies to maximise sales and conversion rates, and identify areas for improvement and implement corrective actions.
  • Reporting and Analytics: Maintain accurate and up-to-date records of team performance and individual metrics, analyse data and trends to make informed decisions and adjustments to sales strategies.
  • Compliance: Ensure that the team adheres to company policies, industry regulations, and quality standards, conduct QA checks to ensure service quality.
Requirements:
  • 2+ years' experience as a Team Leader on a sales/outbound campaign
  • Good career track record
  • Excellent written and verbal communication
  • Proven track record in meeting sales targets


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