Event Support Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full time
Event Support Engineer Job Description

This is an exciting opportunity to work for Amazon, supporting dynamic, high impact events taking place in a large production venue in the new Cape Town campus. The candidate should demonstrate strong organizational skills, be customer obsessed, and be energetically driven to support our customers and the team.

About the Role

The Event Support Engineer will work alongside Producers, peers and customers to deliver high quality event experiences. This work will encompass all stages of the event process including pre-production planning, set, delivery, and de-rig/restore of event spaces.

Key Responsibilities
  • Setup, configure, operate, monitor, troubleshoot, and de-rig event/AV equipment.
  • Ability to operate in role autonomously, lead, train and oversee vendor engineer personnel.
  • Report any problems that arise with complex equipment, make repairs as able.
  • System and inventory management, maintain data/records of equipment use.
  • Develop, document and maintain event/AV standards and drive process improvements.
  • Raise the bar for our customers by searching out opportunities to help others improve skillsets and processes.
A Day in the Life

An Event Support Engineer's role is to operate production equipment during live events in Amazon's on campus large production venue. The Event Support Engineer will work alongside Producers, peers and customers to deliver high quality event experiences.

About the Team

The Event Production team provides high quality support to internal Amazon customers. The team consists of engineers and system engineers who work daily with the installed production equipment, helping to plan and execute each event within the space. The Event Production team culture is built around providing quality customer support for each event, and works to customize each event to provide the maximum results for each customer.



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