Data Centre Operations Lead
17 hours ago
We are seeking an experienced professional to lead the MTN Data Centre Managed Services NOC Team. The successful candidate will be responsible for overseeing the monitoring, maintenance, and operational management of MTN's data centres, ensuring the availability, reliability, and optimal performance of all critical infrastructure.
This role requires strong leadership, technical expertise, and excellent communication skills to ensure seamless service delivery, efficient incident management, and compliance with service level agreements (SLAs).
Minimum Requirements- Minimum 3 years of experience in a Data Centre NOC Management role, with a focus on network equipment, power, and cooling systems.
- Strong understanding of data centre operations, infrastructure monitoring, and incident management.
- Experience managing UPS, generators, HVAC, and DC power plants.
- Familiarity with ITIL processes and best practices for NOC management.
- NOC Operations & Management
Lead and manage the Data Centre NOC team to monitor and maintain all data centre infrastructure.
Ensure proactive monitoring of data centre systems, identifying and resolving incidents to minimize downtime.
Develop and implement NOC policies, procedures, and best practices to enhance operational efficiency.
- Infrastructure & Technical Oversight
Oversee the health and performance of network equipment, cooling systems (HVAC), power backup systems (UPS, generators, DC plants), and AC units.
Work closely with vendors and service providers to ensure timely maintenance and support.
- Team Leadership & Development
Manage and mentor the NOC team, ensuring continuous skill development and performance management.
Provide training and guidance to ensure staff are equipped to handle complex data centre operations.
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