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Senior Client Development Manager

2 months ago

Durban, KwaZulu-Natal, South Africa HR Genie Full time
Job Description:

We are seeking an experienced Senior Client Development Manager to join our team at HR Genie. This role is ideal for a results-driven professional who can build and maintain strong relationships with clients to drive business growth.

About the Role:

In this critical position, you will be responsible for developing and executing strategies to enhance client satisfaction and loyalty. Your primary objective will be to meet or exceed sales targets while ensuring that clients receive exceptional service.

Main Responsibilities:
  • Bulk and maintain strong, long-term relationships with new and existing clients to drive business growth.
  • Understand clients' needs, objectives, and challenges to provide tailored solutions.
  • Verify documentation before sending it to clients to ensure accuracy in pricing and stock.
  • Ensure clients have all necessary documents before shipments arrive and any additional information required for clearing purposes.
  • Collaborate with BDMs to monitor debtors and maintain clients within their credit limits.
  • Assist BDMs in creating reports for suppliers, providing market insights and feedback on brand activations.
  • Work closely with the team leader to ensure efficient order processing and communicate issues promptly to clients.
  • Maintain awareness of labelling and special requirements for various orders.
  • Inform BDMs of significant issues requiring their involvement.
  • Contribute to market analysis and provide strategic recommendations to BDMs.
Key Skills and Qualifications:
  • Excellent communication, negotiation, and interpersonal skills.
  • Strategic thinking and problem-solving abilities.
  • A proven track record of meeting or exceeding sales targets.
  • Strong relationship-building skills.
  • Customer-focused mindset.
  • Quick thinking and ability to think on your feet.
  • Adaptability and resilience.
  • Attention to detail.
  • Self-motivation and goal orientation.
  • Ability to analyze complex data and provide actionable insights.
Salary:

The estimated salary for this position is around $80,000 per year, depending on location and experience.