Safari Reservation Expert

2 weeks ago


Sandton, South Africa Wild Dreams Hospitality Full time

At Wild Dreams Hospitality, we are seeking an exceptional Direct Travel Specialist to join our team. In this role, you will be responsible for providing top-notch customer service, handling reservations, and delivering unforgettable safari experiences.

Key Responsibilities:

  • Reservation Management: Process reservations from quote to finalisation, including reservations, invoicing, and travel documents.
  • Customer Service: Calm and professional interaction with suppliers and travel planners via phone and email.
  • Itinerary Design: Create creative and out-of-the-box itineraries for our direct guests.

Requirements:

  • At least 5 years of reservations experience, preferably in a tour operating environment.
  • Good knowledge of travel destinations in Africa.
  • Understanding of FIT and Groups policies and procedures.
  • Strong communication and English language skills.
  • Familiarity with Tourplan reservations system is advantageous.

Working Hours: Shift work required on a rotation basis, with working hours from 07:00 to 15:30 and 09:30 to 18:00.

Location: Gauteng, Sandton.



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