Branch Sales Growth Manager

19 hours ago


Nelspruit, Mpumalanga, South Africa The HR Company Full time
Job Description

We are seeking an experienced Retail Branch Manager to join our team at The HR Company.

Job Summary

The successful candidate will be responsible for achieving key branch KPIs in respect of sales, stock levels, staff performance, order management, general administration, and supply chain management. This includes managing staff performance across all departments, handling stock control, exports, customer service, and general branch administration.

Key Responsibilities
  • Achieve key branch KPIs in respect of sales; stock level; staff performance; order management, general administration and supply chain management.
  • Manage staff performance across all the departments: including all-round job performance, discipline, training, attendance and staff morale.
  • Stock Control: Daily and monthly stock counts; Stock reporting on stock shortages and discrepancies and resolution thereof; dealing with warehouse and dispatch about stock discrepancies in respect of receiving and delivery.
  • Handle all exports together with the relevant paperwork and export documentation.
  • Follow general operational procedures and health and safety rules and standards.
  • Manage Customer Service: including managing quotations, effective handling of customer complaints, accurate technical advice and ensuring warranty information, manufacturing specifications, care and maintenance of merchandise is communicated at purchase.
  • General Branch Administration: Including cash, debtors and creditors management, sale documentation is complete according to policy and lodged with HO, dealing with expense claims and IBTs.
Requirements
  • Matric Certificate.
  • Minimum 5 years retail branch management experience in the same or similar/related industry.
  • Fluent in English and Afrikaans.
  • Proven track record of growing sales.
  • Essential customer service and communication skills.
  • Leadership skills and results orientation.
  • Appropriate product and application knowledge, including ability to read technical brochures.
  • Valid drivers license.
  • Computer literate: MS Office.
Estimated Salary

R120,000 - R180,000 per annum.


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