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External Sales and Service Advisor Lead

1 month ago

Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

About the Role

We are seeking a highly skilled External Sales and Service Advisor Lead to join our team at FirstRand Bank Limited. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our clients.

Key Responsibilities

  • Apply appropriate sales processes to achieve sales targets and build client relationships.
  • Understand and anticipate market trends and client needs to design and deliver innovative solutions.
  • Deliver exceptional service that exceeds client expectations through proactive and innovative solutions.
  • Maximise business portfolio cross-sell opportunities and strengthen client relationships.
  • Stay up-to-date with expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive sales targets.
  • Comply with governance requirements and legislation.
  • Source new leads and contact prospective clients to generate sales.
  • Manage the end-to-end client management process, including sales, application, and post-sales queries.
  • Monitor market trends and competitor information to identify new business opportunities.
  • Track and control sales activities to achieve sales targets.

Requirements

  • Completed a FSCA recognised FAIS relevant NQF Level 5 qualification or higher.
  • Completed the First Level Regulatory Examination.

What We Offer

  • Opportunities to network and collaborate.
  • A challenging working environment.
  • Opportunities to innovate.

How to Apply

Please submit your application ahead of the closing date. All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities.