Training and Development Specialist
6 days ago
Job Summary:
Emporium Human Capital is seeking a highly skilled Training and Development Specialist to join our team. As a key member of our organization, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.
Key Responsibilities:
- Develop and implement comprehensive training plans that meet the needs of our customers
- Monitor and report on training progress, identifying areas for improvement and implementing corrective actions
- Provide system training to customers, ensuring they have the necessary skills to effectively use our software
- Offer exceptional customer support, resolving queries and providing guidance on system features and functionalities
- Assist with data preparation and uploading for new customers, ensuring seamless onboarding
Requirements:
- Proven experience in training or consulting, with a strong understanding of adult learning principles
- Bachelor's degree in a relevant field, such as education or business, or equivalent experience
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders
What We Offer:
As a Training and Development Specialist at Emporium Human Capital, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and make a meaningful contribution to our organization's success.
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