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Accounting Training Specialist

2 months ago

Cape Town, Western Cape, South Africa Emporium Full time

Job Summary:

Emporium is seeking a highly skilled Financial Software Trainer to join our team. As a key member of our training department, you will be responsible for delivering exceptional training experiences to our clients, ensuring they achieve maximum value from our financial software solutions.

Key Responsibilities:

  • Develop and implement comprehensive training plans tailored to meet the unique needs of our clients.
  • Provide expert guidance and support to clients, ensuring they effectively utilize our financial software to drive business success.
  • Collaborate with cross-functional teams to identify areas for improvement and develop strategies to enhance the overall client experience.
  • Conduct thorough needs assessments to identify knowledge gaps and develop targeted training programs to address these gaps.
  • Deliver high-quality training sessions, both in-person and virtually, to ensure clients achieve their desired outcomes.
  • Provide ongoing support and maintenance to ensure clients continue to achieve maximum value from our financial software solutions.

Requirements:

  • Proven experience in training, teaching, or consulting in accounting or bookkeeping.
  • Bachelor's degree in accounting or equivalent experience.
  • Intermediate-level proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop effective solutions.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.