Senior Business Development Consultant

12 hours ago


Midrand, Gauteng, South Africa iSON Xperiences Full time
About iSON Xperiences

We are a leading provider of innovative customer experience solutions, helping businesses thrive in the digital age.

Job Summary

This is an exciting opportunity to join our team as a Senior Business Development Consultant - Automotive Solutions. In this role, you will be responsible for driving business growth and delivering exceptional customer experiences in the automotive industry.

Key Responsibilities
  1. Omnichannel Customer Engagement: Develop and implement effective omnichannel strategies to engage customers across multiple touchpoints, ensuring seamless and personalized experiences.
  2. Business Development: Identify new business opportunities and build strategic relationships with key stakeholders to drive revenue growth.
  3. Process Improvement: Analyze existing processes and procedures to identify areas for improvement, implementing changes that enhance efficiency and effectiveness.
  4. Team Leadership: Provide guidance and support to junior team members, fostering a culture of collaboration and excellence.
Requirements
  • Education: Matric or Grade 12; tertiary education preferred but not required.
  • Experience: Minimum 3 years' experience in a contact centre or similar sales and service environment.
  • Skills: Proficient in Microsoft Office (Excel, Word); excellent communication, interpersonal, and problem-solving skills.
Preferred Qualifications
  • Bachelor's Degree: In a relevant field such as business administration, marketing, or communications.
  • Industry Knowledge: Understanding of the automotive industry and its trends.
  • Certifications: Relevant certifications such as CRM, sales, or customer service.
What We Offer

iSON Xperiences offers a dynamic and supportive work environment, with opportunities for professional growth and development. Our employees enjoy a range of benefits, including competitive salaries, performance-based bonuses, and a comprehensive benefits package.



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