Senior Key Accounts Business Development Manager

1 month ago


Midrand, Gauteng, South Africa LINKFIELDS INNOVATIONS (PTY) LTD Full time
About the Role

LINKFIELDS INNOVATIONS (PTY) LTD is seeking a highly skilled Senior Key Accounts Business Development Manager to join our team. The successful candidate will be responsible for managing key accounts, ensuring service delivery meets agreed SLAs, and handling contract administration.

Key Responsibilities:
  • Client Relationship Management:
    • Serve as the primary point of contact for assigned key accounts, maintaining strong and professional relationships.
    • Communicate regularly with clients to understand their needs, provide updates, and address queries.
    • Coordinate meetings, follow-ups, and check-ins to ensure client satisfaction and engagement.
  • Service Delivery Administration:
    • Ensure all services are delivered in alignment with the agreed Service Level Agreements (SLAs).
    • Monitor project timelines and escalate delays or issues to senior management.
    • Maintain detailed records of service delivery and client interactions.
  • Contract Management:
    • Assist in drafting, reviewing, and processing client contracts and agreements.
    • Track contract renewals, amendments, and terminations, ensuring timely communication with clients.
    • Ensure compliance with contractual obligations and organizational standards.
  • Reporting and Documentation:
    • Maintain accurate and up-to-date client records, including contracts, SLA documentation, and correspondence.

The ideal candidate will have a Bachelor's degree in Business Administration, Management, or a related field, and 1–3 years of experience in key account management, service delivery, or client relationship management. Salary: R500,000 - R700,000 per annum.



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