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Debt Recovery Specialist

1 week ago

Pretoria, Gauteng, South Africa University of Fort Hare Full time

We are seeking a highly skilled Debt Recovery Specialist to join our team at the University of Fort Hare. The successful candidate will be responsible for locating and engaging with debtors to recover unpaid assets and outstanding payments on behalf of clients.

This role requires excellent negotiation skills, persistence, and the ability to work independently in the field to maximise successful collections. A valid driver's license and reliable vehicle are essential, as is a smartphone and own Samsung 10.1inch Tablet.

Job Description:

The Field Collections Officer will be responsible for tracing and locating debtors, conducting field visits to confirm addresses, and using skip-tracing tools, databases, and investigative techniques to find debtors who have moved or changed contact details.

Key Responsibilities:

  • Engage with debtors professionally to negotiate repayment arrangements.
  • Educate debtors on their financial obligations and the consequences of non-payment.
  • Obtain and process signed acknowledgments of debt where necessary.

Reporting & Documentation:

  • Maintain accurate records of debtor interactions, payment agreements, and follow-ups.
  • Provide daily or weekly reports to management on collections progress.
  • Adhere to legal and ethical guidelines in all interactions.