BPO Operations Manager

Key ResponsibilitiesBPO Operations ManagementSales Drive and ManagementIn this role, you will be responsible for leading and managing the BPO division's operations. This includes developing and executing the overall operational strategy, aligning with the company's goals and objectives.You will lead a team of managers and supervisors to ensure effective...

BPO Divisional Manager - Operational ExcellenceAre you a seasoned business process outsourcing industry leader with a passion for operational excellence? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager at...

About the RoleWe are seeking a highly skilled BPO Sales Trainer to join our team in Johannesburg. As a key member of our training department, you will play a critical role in delivering high-quality training to our sales teams.ResponsibilitiesDevelop and deliver training programs for new sales consultants, ensuring they have the necessary skills and...

Job RequirementsRegional Head of BPO OperationsAs a key member of the CallForce team, this individual will provide strategic leadership to a multifaceted BPO operation.5-7 years senior contact centre management experience in the BPO sector.Strategic and tactical focus with a strong analytical mindset.Excellent communication and client interface skills.Salary...

Job SummaryWe are seeking an experienced Director of Operations and Strategy to join our team at Performability Recruitment. The successful candidate will be responsible for directing internal operations to achieve budgeted results and other financial and operational criteria.About UsPerformability Recruitment is a leading recruitment agency that specializes...

CallForce is a prominent Business Process Outsourcing (BPO) company known for delivering exceptional outsourced solutions to clients worldwide. We are seeking a highly skilled and results-driven Sales Operations Manager for our Outbound Sales division.

About UsPerformability Recruitment is a leading provider of talent acquisition solutions.Our Company OverviewWe have over 650 employees and aim to grow to 1,300 employees in the next four years. Our company operates in the financial services industry and has a strong presence in business process outsourcing (BPO).Job Title: Chief Operating OfficerJob...

Regional Head of BPO OperationsDrive strategic leadership to multifaceted BPO operations, leveraging 5-7 years of senior contact centre management experience in the BPO sector.Proven track record of strategic and tactical focusStrong analytical skills with in-depth client interfaceSalary aligned to industry norms and experienceKey responsibilities include...

About UsAt CallForce, an award-winning BPO service provider, we strive to deliver innovative and customized contact centre solutions from South Africa to the global market.We aim to contribute significantly to the South African GBS industry objective of creating 500,000 new jobs servicing offshore markets by 2030, providing talented youth with skills and...

Are you a seasoned executive with a passion for driving business growth? Do you have a proven track record in leading cross-functional teams to achieve strategic objectives?We are seeking an experienced Chief Operating Officer to spearhead our company's operations, focusing on sales operations, business process outsourcing, training, compliance, campaign...

Job DescriptionFarm Manager SA is seeking an experienced Vegetable Farm Production Manager to oversee the daily operations of our farm. The ideal candidate will have a strong background in agricultural production, team management, and excellent communication skills.

About this role:Sales and Operations Lead - Call Centre at CallForce. Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives.Key responsibilities:Lead, develop, motivate, and operational teams.Manage the Contact Centre workforce, motivate, and manage supervisory...

We are seeking a Senior Director of Customer Experience to lead our BPO operations.As a key member of the leadership team, you will provide strategic guidance to drive business growth and excellence in customer experience.The ideal candidate will have:5-7 years of senior contact centre management experience in the BPO sectorA strong analytical mindset and...

Role OverviewAs a MI and Data Analytics Expert at CallForce, you will be responsible for providing Data Analytics support in our dynamic BPO operation. This involves leveraging your expertise in data management processes, procedures, and decision support to drive business growth.Key ResponsibilitiesImplementing enterprise data management processes and...

Campaign Performance ExcellenceAt CallForce, we are seeking a highly skilled Global Sales Campaign Director to lead our BPO team in achieving outstanding campaign results. Main Responsibilities:Develop and execute sales strategies to drive team performance and exceed targets.Collaborate with Team Leaders to provide coaching, guidance, and mentorship to...

Job Title: MI Data AnalystJob Summary: We are seeking a highly skilled MI Data Analyst to join our team at CallForce. The successful candidate will have a strong background in data analytics and experience in implementing enterprise data management processes.Key Responsibilities:Provide data analytics support in a dynamic BPO operationImplement enterprise...

Role OverviewWe are seeking a highly skilled Accounts Payable Specialist to join our finance team at CallForce, a leading Business Process Outsourcing (BPO) company. As an Accounts Payable Specialist, you would play a crucial role in ensuring the timely and accurate payment of invoices to our vendors.The ideal candidate will possess excellent organizational...

About UsAt CallForce, we specialize in dynamic BPO operations that require exceptional data analytics support.Role OverviewWe are seeking a highly skilled MI Specialist to join our team and contribute to the success of our clients. The ideal candidate will have 4-6 years of experience in data analytics within the BPO/Contact Centre sector.Main...

Drive Revenue Growth as a Campaign Manager at CallForceWe are seeking a highly skilled and results-driven Campaign Manager to join our Outbound Sales division. As a key member of our team, you will be responsible for planning, executing, and optimizing outbound sales campaigns to drive revenue growth and exceed client expectations.Key...

Job OverviewWe are seeking a highly skilled Human Resources Business Partner to join our team at CallForce. This role is ideal for individuals who have experience in HR functions within the BPO sector and are passionate about creating a positive, collaborative, and engaging workplace.The successful candidate will have experience with recruitment, onboarding,...