Data Analytics Expert

1 month ago


Johannesburg, Gauteng, South Africa CallForce Full time

About Us

At CallForce, we specialize in dynamic BPO operations that require exceptional data analytics support.

Role Overview

We are seeking a highly skilled MI Specialist to join our team and contribute to the success of our clients. The ideal candidate will have 4-6 years of experience in data analytics within the BPO/Contact Centre sector.

Main Responsibilities

  • Implementing enterprise data management processes, procedures, and decision support systems
  • Providing expert advice on relational data structures, theories, principles, and practices
  • Maintaining metadata management and associated processes
  • Utilizing enterprise repository tools, data modeling tools, data mapping tools, and data profiling tools
  • Creating repositories and managing data and information system life cycles

Key Qualifications

  • Demonstrated expertise in producing high-quality analytics and problem-solving solutions
  • Proven track record of delivering results in a fast-paced environment
  • Solid understanding of enterprise data management and related technologies

What We Offer

A competitive salary aligned with industry norms and your level of experience, plus additional benefits to ensure your continued growth and satisfaction in your role.

$85,000 per annum (estimated salary based on national averages)



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