Senior HR Business Partner

7 days ago

Johannesburg, Gauteng, South Africa The Legends Agency Full time

Job Title: Senior HR Business Partner

Location: Gauteng

Reports to: HR Executive

Direct Reports: 2 HR Business Partners

Indirect Reports: 3 HR Admin, 3 HR Practitioners

Purpose of Role:

The Senior HR Business Partner is a strategic leadership role focused on aligning HR initiatives with business objectives to enhance customer service delivery and customer centricity. This role involves leading a team of HR professionals to ensure the effective implementation of HR strategies, policies, and processes across the organization. As a trusted advisor to the leadership team, the Senior HR Business Partner contributes to the overall success of our clients by fostering a high-performance culture that supports the company's supply chain and logistics operations.

Main Responsibilities:

Strategic HR Leadership:

  • Collaborate with the HR Executive and business leaders to develop and execute HR strategies aligned with business goals, with a particular focus on enhancing customer service delivery and customer centricity.

Team Management:

  • Lead, mentor, and develop a team of HR Business Partners, HR Admin, and HR Practitioners, ensuring their professional growth and alignment with business priorities.

Change Management:

  • Drive and manage organizational change initiatives, especially those related to customer service improvement, ensuring smooth transitions with minimal disruption to business operations.

Talent Management:

  • Oversee talent acquisition, development, and retention strategies to build a high-performing workforce capable of delivering superior customer service.

Employee Relations:

  • Manage complex employee relations issues, ensuring compliance with labor laws and fostering a positive and productive work environment.

HR Analytics:

  • Utilize HR metrics and data to inform decision-making and improve HR processes, contributing to better business outcomes.

HR Policy Development:

  • Develop, implement, and maintain HR policies and procedures that support the company's strategic objectives while ensuring legal compliance.

Stakeholder Management:

  • Build strong relationships with key stakeholders across the business, acting as a trusted advisor on all HR matters.

Education and Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related field (required).
  • Postgraduate degree (preferred).

Knowledge and Skills:

  • In-depth knowledge of HR best practices, labor laws, and regulations in South Africa.
  • Strong understanding of the supply chain and logistics industry.
  • Strategic thinking and business acumen.
  • Excellent leadership and team management skills.
  • Strong problem-solving and decision-making abilities.
  • High level of emotional intelligence and interpersonal skills.
  • Proficient in HRIS systems and HR analytics tools.
  • Excellent communication, influence, and negotiation skills.

Experience and Training:

  • Minimum of 8-10 years of experience in HR, with at least 5 years in a senior HRBP role or similar position.
  • Proven experience in leading HR teams and managing large-scale HR projects.
  • Experience in the supply chain, logistics, or a related industry is preferred.
  • Training in leadership development, change management, and HR analytics.

Problem Solving:

  • Address complex HR challenges, including workforce planning, talent management, and employee relations, with innovative and effective solutions.
  • Analyze and interpret HR data to identify trends and make informed decisions that positively impact the business.

Customer Relationships:

  • Build and maintain strong relationships with internal customers (business leaders, managers, and employees) to understand their needs and provide tailored HR support.
  • Foster a customer-centric culture within the HR team to enhance service delivery across the organization.

Decision Making:

  • Make strategic HR decisions that align with business goals and drive organizational performance.
  • Empower direct reports to make operational HR decisions within their areas of responsibility, providing guidance and support as needed.

Leadership Supervision:

  • Provide leadership and direction to the HR team, ensuring alignment with the company's strategic objectives.
  • Coach and develop team members to enhance their capabilities and career growth.

Competencies:

  • Strategic Orientation: Ability to align HR strategies with business objectives.
  • Leadership: Strong leadership presence with the ability to inspire and motivate others.
  • Customer Focus: Commitment to delivering high-quality HR services that meet the needs of the business.
  • Collaboration: Ability to work effectively with cross-functional teams and build strong partnerships.
  • Innovation: Ability to develop creative HR solutions that drive business success.
  • Integrity: High ethical standards and commitment to confidentiality.

Communication and Influence:

  • Communicate effectively with all levels of the organization, from frontline employees to senior executives.
  • Influence key stakeholders to support HR initiatives that drive business outcomes.
  • Present HR strategies and data in a clear, concise manner to facilitate informed decision-making.

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