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Call Centre Team Leader Position

4 weeks ago

Pretoria, Gauteng, South Africa FSI Full time
Job Title: Call Centre Team Leader

We are seeking a highly motivated and professional team leader to join our collection department in Centurion.

Job Type:

Permanent

Salary:

R12,000 + Commission (Depending on Experience)

Key Responsibilities:
  • Manage a call center by maintaining a professional relationship with clients through ongoing excellent customer service
Requirements:
  • Must be available immediately
  • 5 years plus experience in collections
  • Minimum 5 years leadership experience as a Team Leader
  • Matric
  • Own transport
  • Computer Literacy
  • Telephone Etiquette
  • Excellent communication, interpersonal, and customer service skills including good speaking skills and good listening abilities
  • Must be proficient in English and Afrikaans
Attributes:
  • Attention to detail
  • Strong leadership and coaching skills
  • Ability to work as part of a team as well as alone
  • Work under pressure
  • Good communication skills
  • Good time management
  • Positive Attitude