Dynamic CRM Implementation Specialist
2 weeks ago
The Isilumko Staffing team seeks a skilled Dynamics CRM Implementation Specialist to help our clients improve their business processes and efficiency. Key responsibilities include reviewing client business processes, re-engineering them to improve efficiency, and performing functional tasks required for a successful CRM implementation. Strong knowledge of Dynamics 365 is a must, with experience in design and architecture sessions, gathering and documenting business processes and requirements, and architecting the CRM system and related customizations.
Responsibilities
- Implementing Dynamics 365 solutions for sales, customer service, marketing, and portals.
- Developing and maintaining Power platform applications.
- Coaching junior employees and ensuring the success of CRM technical/business solutions.
Requirements
- At least 4 years of experience with Dynamics 365.
- Strong understanding of Microsoft 365 and its applications.
- Ability to work with clients to understand their business needs and implement solutions.
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