CRM Implementation Expert

2 weeks ago


Cape Town, Western Cape, South Africa Isilumko Staffing Full time

Job Title: Crm Implementation Expert

The Isilumko Staffing team is looking for a skilled Crm Implementation Expert to join our team. As a key member of our team, you will be responsible for reviewing client business processes, re-engineering these processes to improve efficiency, and performing various tasks required for a successful CRM implementation.

Key Responsibilities:

  • Design and architect CRM systems, related customizations, and portals.
  • Review and gather business processes and requirements for a project.
  • Deliver high-quality CRM technical/business solutions.
  • Implement projects with Dynamics 365 as a key competency.
  • Lead junior employees and coach them to improve their skills.
  • Assist with architecting the CRM system and related customizations.
  • Participate in design and architecture sessions.

Requirements:

  • 4 years of experience actively involved with Dynamics 365.
  • Excellent knowledge of Dynamics 365, Power Platform, and Microsoft 365.

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