Institutional Retail Development Manager

12 hours ago


Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

Nelson Mandela University is an equal opportunities employer and reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.

CORE PURPOSE OF JOB

This position is responsible for product development, market analysis, and retail operations management of the University Shop as a self-sustaining institutional brand development unit.

KEY PERFORMANCE AREAS
  • Market research and stakeholder engagement within the University branded products environment.
  • Development of branded items and unique institutional offerings through effective product management.
  • Efficient management of procurement processes, stock control, and inventory.
  • Strategic development and management of retail outlets (Main shop and sites) and digital platforms.
  • Marketing and communication management of the Shop and its products and services.
  • Effective human resources, financial, and general management of the University Shop, outlets, and digital platforms.

CORE COMPETENCIES

  • Strategic thinking, problem-solving skills, and ability to multi-task.
  • Strong analytical, interpretation, and reporting skills for financial information.
  • Project management, organisational, and time management skills.
  • Excellent interpersonal, communication, and presentation skills.
  • Good public relations and marketing skills.
  • Proficiency in computer software (MS Office: Word, PowerPoint, Excel, databases, web design).
  • Understanding of Point of Sale (POS) systems and digital communication platforms.
REQUIREMENTS
  • A three-year post-matric / tertiary qualification (M+3).
  • A minimum of 3-5 years of retail management experience involving all functional areas.
  • A valid driver's license and reliable own transport.

Estimated Salary Range: R350,000 - R500,000 per annum based on industry standards and location factors. The actual salary may vary depending on individual qualifications and experience.



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