Retail Operations Manager
4 weeks ago
Key Responsibilities:
- Oversee daily store operations to ensure seamless functioning and exceptional customer service.
- Monitor stock levels, manage inventory, and ensure product availability to meet customer demand.
- Develop and implement sales strategies to achieve sales targets and maximize profitability.
- Handle customer inquiries, feedback, and complaints professionally, ensuring customer satisfaction.
- Plan and execute in-store promotions, merchandising, and marketing campaigns.
Requirements:
- Proven experience as a Retail Manager or in a similar role within the retail industry.
- Matric qualification.
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment and handle pressure effectively.
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