Retail Operations Director
2 weeks ago
Retail Operations Manager Job Description:
Your role as a Retail Operations Manager at Cash Crusaders Retail (Pty) Ltd involves overseeing the day-to-day operations in a designated area or region.
Daily Responsibilities:
- Oversee budgeting and quality control
- Manage P&L statements and perform duties such as setting financial goals and establishing sales targets
- Work with upper management and apply business finance principles to accomplish tasks
- Travel between stores and report to the store manager
Duties Include:
- Maximizing new goods, second-hand, and SSB profit centers
- Improving store performance and implementing merchandising and marketing standards
- Managing sales vs budgets and monitoring returns and discounts
- Coordinating stock availability and monitoring stock age and discontinued stock
- Organizing stocktakes and controlling damage and repair stock and company assets
- Managing the change of management and ensuring security standards are met
- Reviewing store performance, analyzing stats and reports, and formulating business performance improvement plans
- Analyzing expenses and financial statements to ensure profitability and reporting
- Ensuring customer expectations are met and reviewing mystery shopper reports
- Reinforcing a culture of service-minded staff and ensuring repair turnaround and social media standards
- Facilitating training and development and succession planning
- Managing employee relations and satisfaction, human resources administration, and remuneration and rewards
- Ensuring company policies, procedures, and system requirements are implemented and adhered to
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Retail Store Operations Director
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Senior Retail Operations Director
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Retail Operations Director
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Port Elizabeth, Eastern Cape, South Africa Cash Crusaders Full timeRetail Operations ManagerAs a Retail Operations Manager at Cash Crusaders, you will be responsible for overseeing the day-to-day operations of our stores in a designated area or region. Your primary goal will be to ensure that our stores are running efficiently and effectively, while also driving sales and profitability.Key Responsibilities:Maximise New...
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