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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Junior Call Centre Agent to join our team.
Main Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Assist clients with service requests and provide solutions to their problems.
- Follow up on complaints and ensure customer satisfaction.
- Assist with route planning and optimize customer service delivery.
- Perform administrative tasks such as data entry and report generation.
- Collaborate with depot managers and other teams to achieve business objectives.
Requirements:
- Experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Basic computer skills and knowledge of MS Office.
- Valid driver's license.
Working Hours: Monday to Thursday, 08:00 to 17:00, Friday, 08:00 to 16:00.
Starting Salary: R6,000 - R8,000 per month.
