Training Development Specialist
2 weeks ago
Job Title: Training Officer
Company: Telebest
Job Summary:
We are seeking a highly skilled Training Officer to join our team. The successful candidate will be responsible for designing and implementing employee development programmes in a Contact Centre / Call Centre environment.
Key Responsibilities:
- Design and implement employee development programmes
- Monitor and facilitate training programmes
- Update and prepare training material
- Facilitate training sessions
- Assist employees to enhance their skills
Requirements:
- Matric qualification
- Qualification in training or education
- HR ND advantage
- 3 years' experience in a Contact Centre / Call Centre environment
Working Hours: Shift work, 24-hour Contact Centre
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