Store Operations Manager

6 days ago

Mossel Bay, Western Cape, South Africa The Building Company Full time
Job Description

**Overview:**

As a Store Manager at The Building Company, you will be responsible for driving the profitability and growth of the store through effective management of employees, financial, and technological resources.

**Key Responsibilities:**

  • Manage Store Profitability: Ensure continuity, growth, and profitability through cost management and maximization of sales turnover and returns.
  • Identify new business opportunities, take calculated risks, and generate innovative ideas for implementing new business opportunities and maximizing sales.
  • Develop and manage operating plans, procurements, stock control, and merchandising strategies to ensure smooth inward logistics and optimal stock levels.
  • Ensure financial management, including budget compilation and adherence to company procedures.
  • Provide excellent customer service, resolve complaints, and coordinate promotions, advertising, and public relations to enhance the brand's market share.
  • Accountable for day-to-day operations, administration, customer sales, and service, and overall management and control of branch employees.
  • Conduct operational analysis to diagnose problems and success areas, and enhance all successes while resolving problem areas.
  • Lead employees to meet store objectives, apply company policies and procedures, and maintain a harmonious labor environment.
  • Ensure legal compliance with all legislation relating to business operations and uphold and promote company values and culture.

**Requirements:**

  • Grade 12
  • PREFERABLY a commerce bachelor's degree or equivalent experience
  • PREFERABLY financial or management diploma
  • 5-10 years of retail experience
  • Minimum of 3 years in a junior-mid level management position
  • Previous industry-related experience
  • Financial acumen
  • Inwards and outwards logistics/procurement skills
  • Merchandising principles
  • PREFERABLY knowledge of Occupational Health and Safety Act

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