Restaurant Operations Manager

6 days ago


Mossel Bay, Western Cape, South Africa South Cape Recruitment Full time
Job Description

We are seeking a skilled and experienced Restaurant Operations Manager to join our team at South Cape Recruitment. This is a fantastic opportunity for a professional with a passion for hospitality management to take on a leadership role and drive the success of our establishment.

About the Role

The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, including managing staff, maintaining high standards of customer service, and ensuring compliance with health and safety regulations.

Key Responsibilities
  • Manage and motivate a team of staff to deliver excellent customer service and achieve sales targets.
  • Maintain a clean and safe working environment that meets all relevant health and safety standards.
  • Monitor and control costs to ensure profitability and efficiency.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Foster positive relationships with suppliers and vendors to secure the best possible deals.
Requirements

To be considered for this role, you will need:

  • A diploma in Hospitality Management or a related field.
  • At least 5 years' experience in a similar role, preferably in a fast-paced restaurant environment.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Fluency in English and Afrikaans (written and spoken).
  • Own reliable transportation due to the location of the restaurant.
Competencies

We are looking for a candidate who possesses:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Financial acumen and the ability to manage budgets.
  • Creativity and a passion for delivering exceptional customer experiences.
  • Deadlines-driven and able to multi-task.
  • Honesty and reliability, with a strong commitment to ethics and integrity.

This is an excellent opportunity to take your career to the next level and work for a reputable company like South Cape Recruitment. If you have the skills and experience we're looking for, please don't hesitate to apply.



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