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Sales and Business Development Expert

2 weeks ago

Johannesburg, Gauteng, South Africa Optasia Full time
We're seeking a highly motivated and experienced Key Account Manager to join our team at Optasia. As a Key Account Manager, you'll be responsible for developing and executing strategies to drive sales growth and improve customer satisfaction.

Your primary focus will be on building and maintaining relationships with key accounts, identifying new business opportunities, and providing exceptional customer service. You'll work closely with cross-functional teams to ensure alignment and drive business results.

We offer a competitive remuneration package, performance-based bonus scheme, and all the tech gear you need to work smart. Join us as we strive to deliver responsible financing decision-making and drive a superior business model & strong customer experience

About Us

Optasia is a leading provider of B2B2X financial technology solutions. Our cutting-edge AI Platform powers financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We're passionate about innovation and collaboration. Our company values include Drive to Thrive, Customer-First Mindset, Bridge the Gap, Go-Getter Spirit, and Together we will do it. We believe in supporting one another and respecting different perspectives to achieve our common goals.

Responsibilities

• Develop and execute strategies to drive sales growth and improve customer satisfaction
• Build and maintain relationships with key accounts, identify new business opportunities, and provide exceptional customer service
• Work closely with cross-functional teams to ensure alignment and drive business results
• Identify market trends and competitor activities to inform business decisions
• Regularly report on sales activities, opportunities, threats, project progress, etc.
• Lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
• Drive solutions-oriented efforts that address the customer situation
• Ensure accurate business performance reporting, data quality, KPIs on a daily, weekly and monthly basis
• Achieve assigned service performance targets from SLA and financial perspectives
• Achieve sales targets for new business (cross-selling opportunities)
• On-time payment collection
• Complete strategic account plans that increase customer base, drive sales and KPIs
• Active member of integration project team and ensure on-time service launches
• Maintain high customer satisfaction ratings

Requirements

• 5+ Years of verifiable experience in Large Account Management
• Proven experience in Financial Services with product-oriented background
• Knowledge of Telecom Products and Systems
• Proven sales track record of Telecom and/or VAS services/solutions
• Sound understanding of the culture, politics and (regulatory) policies in South Africa and a good insight into the telecom industry
• Bachelor's or Master's degree
• Experience with financial statements and reconciliation processes
• Strong interpersonal and relationship building skills
• Modern, consultative sales techniques and results-oriented
• Self-motivated and ability to work independently
• Ability to converse with stakeholders of all levels, from C-level to business operations
• Effective influencing, persuasive and negotiation skills
• Highly analytical, converting trends into actions
• Excellent presentation skills
• Pro-active attitude

About You

We're looking for a seasoned sales and business development expert who is passionate about driving sales growth and improving customer satisfaction. If you have a proven track record of success in large account management and a strong understanding of the financial services industry, we'd love to hear from you

At Optasia, we offer a dynamic and innovative work environment that is passionate about making a difference in the fintech industry. Join us today and take the first step towards a rewarding career

Contact Information